Operations Manager

Position Summary:

The primary function of the operations manager is to be responsible for the successful day-to-day management, administration, and reporting of all business activities including, but not limited to, planning, budgeting, scheduling, delivery, inventory accuracy, business metrics, and safety related functions. Those duties are meant to optimize current processes in an organized manner that will increase operating efficiency while empowering employees to be successful. The Operations Manager must successfully adhere to and seek out ways to improve the organization's levels of service and values.

Duties & Responsibilities:

• Effectively navigate operational demands while communicating internally and ultimately servicing the customer/orders the best way possible.
• Participate in cycle counting and update procedures.
• Understand the financial impact of warehouse and delivery operations, and its impact on profit margins, and P & L statements.
• Oversee that all delivery personnel adhere to OSHA and GMS policies while working in the warehouse, operating equipment, and at the jobsite.
• Perform daily, weekly, and monthly GMS management safety reviews in collaboration with the Safety Manager
• Oversee the cleanliness and maintenance of warehouse and yard areas.
• Responsible for full-cycle delivery management.
• Maintain open and clear lines of communication with customers, informing them of any issues related to their order & delivery if they should arise.
• Efficient receipt of warehouse transfers and job-site deliveries. Identify and coordinate daily activities of all team members; inspire your team to achieve desired results in productivity, teamwork, safety, quality, and job knowledge.
• Collaborate across departments to drive optimal productivity; foster an environment in which diverse backgrounds are respected and valued.
• Ensure performance plans are set, maintained, and continuously improved; generate creative solutions to identify improvements in processes.
• Maintain level of service requirements throughout the process

Basic Qualifications:

• Bachelor's Degree
• Minimum of 3 years of related work experience
• Proficient Microsoft office skills, ERP, website and general understanding of internal systems.
• Effective leader encouraging teamwork and comradery
• Experience in and knowledge of construction industry and building materials strongly preferred.
• Distribution, logistics, or leadership experience preferred.
• CDL Class A/B driver's license is beneficial.

Core Competencies:

• Strive to do the right thing by displaying trust and integrity.
• Embody the principles of servant leadership, even in a non-people management role, by putting the needs of others first, valuing diverse perspectives by sincerely appreciating and considering others' opinions and ideas and demonstrating a positive and humble attitude.
• Demonstrated ability to work independently and on a team; ability to lead, execute and/or delegate as needed, while also collaborating with others to get the job done.
• Establish and maintain effective working relationships at every level of the organization; invest in building relationships with the Field Operations and Field Support Center team members.
• Help champion an inclusive working environment by:
  
  
  
  • Empowering others to bring their full selves to the workplace.
  • Celebrating, welcoming, and valuing the different backgrounds and experiences that make up our workforce.
  • Recognizing that all team members are valued, regardless of race, background, tenure, or title.
  
  
  
  
• Ability to self-manage, show initiative, be proactive, and drive results.
• Communicate professionally, both verbally and in writing to coworkers and customers

Physical Requirements:

• Will occasionally move about inside the office to access files, office machinery, etc.
• Must be able to operate basic office machinery.
• Must be able to communicate with team and management and be able to exchange accurate information in these situations.
• Ability to work in an office environment, warehouse, and on a job site.

Required Cognitive Skills:

• Must be able to problem solve and prioritize tasks.
• Must be able to manage stress depending on deadlines and ongoing projects.
• Must be able to multitask.
• Must be able to receive and analyze information.
• Must be able to quickly communicate solutions if problems occur.
• Must be able to demonstrate a high degree of sound judgement and initiative.

Benefits & Perks:

• Medical, Dental, Vision, Disability & Life Insurance
• Wellness Benefits
• 401(k) Retirement Plan
• Paid Holidays & Vacation Days
• Professional Growth Opportunities
• Development & Training Programs

This job description is subject to change at any time.

EQUAL OPPORTUNITY EMPLOYER

Launch your career with a national building materials distributor and discover opportunities for growth and advancement. We value our team members and believe them to be our greatest assets. As such, we invest in training and strive to provide a work-life balance.

We are a smoke-free workplace committed to providing a safe and healthy environment for all. Smoking, including the use of e-cigarettes, is only permitted in designated areas and is prohibited in and around all company buildings, vehicles, and workspaces. Violations of this policy may result in disciplinary action.