Business Operations Coordinator

Reports To: Vice President, Business Operations

Position Summary: Business Operations Coordinator plays a critical role in providing high-level sales and operational support. Ensures seamless management of Salesforce and sales reporting, contractual documents and agreements, and other essential tasks. The role requires exceptional organizational skills, attention to detail, and discretion.

Essential Job Duties and Responsibilities:

• Compose and prepare confidential correspondence, reports, and other complex documents.
• Prepare and maintain Purchase Agreements and Dealer Agreements.
• Field inquiries from field sales and dealer partners on SQs and Teknion dealer Rewards Programs.
• Manage rebate reporting and payments for required customers.
• Provide ongoing individual and group training for new and existing sales employees on Salesforce utilization and best practices.
• Complete vendor and contractor prequalification forms.
• Review and approve accounts entered in Salesforce.
• Generate and assign field sales rep numbers in Salesforce and Baan.
• Review and provide final approval on deal sheet and SQ requests received via Salesforce.
• Provide monthly information to Finance and senior management on dealer sales results.
• Handle ad hoc projects as they arise including project reconciliations and similar exercises.
• Prepare and maintain various spreadsheets related to contracts and miscellaneous issues.
• Assist RVPs and sales personnel with ad hoc requests.
• Make travel arrangements for VP Business Operations for business trips.
• Prompt, reliable and regular attendance.
• Other duties as assigned.

Experience, Skill and Educational Requirements

• College degree required. Relevant experience considered in lieu of education.
• Must be detail-orientated with strong attention to detail.
• Excellent communication skills both verbal and written.
• Ability to work independently and collaboratively.
• Prior Salesforce experience is strongly preferred.
• Proficient with Google Suite, Salesforce, Excel with the ability to learn new technologies.