Patient Service Specialist-Adult Specialty Care (Portland)

Description

Clerical/Administrative Support
Req #: 53264

For a limited time, MaineHealth is offering a $3,000 sign-on bonus for qualified applicants. This bonus will be prorated for part-time positions. Please note this bonus is not available for per-diem positions. Current MaineHealth employees are ineligible; former MaineHealth employees are ineligible until greater than 6 months separation from employment.

Job Title: Patient Service Specialist (PSS)
Location: Gilman Street, Portland, ME
Schedule: Full-Time | Monday - Friday | 8:00 AM - 4:30 PM
Department: MaineHealth Adult Specialty Care
Work Setting: On-site only (not remote)

MaineHealth is seeking a friendly, organized, and dependable Patient Service Specialist (PSS) to join our Adult Specialty Care team in Portland. In this role, you will be the first point of contact for patients and play a key role in delivering a positive and seamless healthcare experience.

This position offers a consistent weekday schedule with no nights, weekends, or major holidays required - ideal for those seeking work-life balance in a professional healthcare setting.

• Greet patients and visitors with professionalism and compassion

• Schedule patient appointments and coordinate referrals

• Manage front desk administrative duties including check-in/check-out, verifying insurance, and processing co-pays

• Support general office operations and ensure patient flow runs smoothly

• Collaborate closely with clinical and administrative staff to support patient care

Required Minimum Knowledge, Skills, and Abilities (KSAs)

1. Education: High school diploma or GED preferred.
2. License/Certifications: N/A
3. Experience: Six months of medical office experience required.
4. Additional Skills/Requirements Required: N/A
5. Additional Skills/Requirements Preferred: Proficient computer skills.

If you have questions about this role, please contact rebecca.rand@mainehealth.org