Patient Relationship Manager
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Patient Relationship Manager About City of Hope, The successful candidate: The Relationship Manager under the Community Engagement & Outreach Team (CEOT), is responsible for business development (self-generated) and relationship management efforts by initiating proactive outreach and engagement to current/prior/new patients, caregivers, CFCN/CF/OJOH members, and others to develop/deepen/maintain relationships and prospective patient referral sources. Also responsible for developing/maintaining new/organic B2B and B2C contacts and centers of influence through face-to-face contact, event-driven and employer-driven efforts. Exceptional knowledge of SalesForce CRM and Intake functions - with ability to complete end-to-end functions (Advocate/Facilitator/Relationship Manager/NPES/TTT). Requires a very seasoned, strategically minded relationship manager with the following skills: planning, sales, organization, presentation, customer service, public speaking, (deep) relational skills and experience. The fundamental measure of success for the Growth Relationship Manager is new patient acquisition growth. Job Requirements Education: Bachelors Degree required Experience: Extensive relationship management/ sales experience (7-10 years recommended) City of Hope is an equal opportunity employer. To learn more about our comprehensive benefits, click here:Benefits Information City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location. |