Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.
Job Title: Service Analyst - I
Location: Overland Park, KS
Job Summary:
We are seeking a dependable and detail-oriented Service Analyst to join our Institutional Life team. This full-time, onsite role is ideal for a self-starter with strong interpersonal skills and a professional demeanor. The Service Analyst will support business operations and client servicing functions, handling routine transactions and assisting with internal communications and documentation.
Key Responsibilities:
- Receive, assess, and process service requests
- Transact routine non-financial activity on client accounts with accuracy and expediency
- Email and mail out documents; perform mail merges
- Handle business services tasks from the operations team
- Assist team members to meet departmental and regulatory standards
- Make effective decisions based on comprehensive case analysis
- Support occasional office events (e.g., birthdays, holiday celebrations), including setup and vendor coordination
- Maintain professional appearance and behavior in a corporate office setting
Required Skills and Experience:
- Basic proficiency in Microsoft Office, especially Excel
- Prior experience in a corporate office environment with adherence to dress code
- Strong reliability and consistent attendance
- Salesforce experience preferred
- Excellent communication and interpersonal skills
- Professional demeanor and confidence
- Ability to multitask and stay organized
Qualifications:
- Associate's or Bachelor's degree preferred, or equivalent work experience
- Ethical, accountable, and decisive
- Strong written and verbal communication skills
- Ability to learn quickly through paid onsite training
Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.
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Ampcus, Inc
Oct 14, 2025