Title: Business Analyst (IT)
Location: Chicago, IL (Hybrid)
Duration: 06 months
Job Description:
Project Overview:
The Business Analyst is responsible for developing and updating the client's Anchor Point requirements and documentation to produce integrated and consistent results.
Contractor's Role:
This Business Analyst will document requirements in an organized manner and help manage the requirement delivery though releases.
- This role requires a proactive and forward-thinking individual that thrives in a fast-paced environment, who can deliver independently and collaboratively.
- A successful candidate will be both analytically and technically adept.
- They will possess excellent written and verbal communication skills, expert technical documentation skills, and ability to deliver on multiple areas of concentration simultaneously.
Experience level: 3 - Senior
Qualifications (must haves):
- Bachelor's degree preferred.
- 7+ years performing business analysis, requirements gathering, process mapping and clear concise procedure documentation, with strong relationship management, and support experience.
- Experience as Business Analyst in technology project.
- Proficiency in defining processes, analytics, Key Performance Indicators (KPI) with baselining of KPIs.
- Experience working in a team-oriented, collaborative environment is essential.
- Familiarity working with Project/Portfolio Management Tools such as Clarity and Service Now, Jira, Azure DevOps, and Confluence, etc.
- Knowledge of Agile and iterative development methodologies.
- Solid working knowledge of MS Office Suite and other software including MS Teams/SharePoint, OneNote, Azure DevOps (ADO), Excel (Pivot tables, basic formulas), and Visio.
- Strong communication skills to effectively collaborate all members of the project team.
- Understanding of current technologies and Software Development Lifecycle (SDLC).
- Ability to obtain, understand and respond strategically to business requirements.
- Ability to understand priorities and focus on appropriate roadblocks that hinder the project goals and meet deadlines and possess a passion and desire to succeed.
- Highly detail oriented, well organized, and able to coordinate multiple projects simultaneously.
- Strong analytical, problem solving and conflict resolution skills.
- Energetic, motivated, service-oriented, ability to multitask.
- Excellent listening, oral, and written communication skills.
- Strong interpersonal and teamwork skills.
- Flexible to new situations and challenges.
- Experience in a global operations environment.
Tasks & Responsibilities:
As a Business Analyst (IT), you will:
- Confirm all release scope is documented, tagged and organized efficiently in ADO.
- Manage requirement related sprint ceremonies including technical discovery and backlog grooming.
- Attend all scrum ceremonies and participate.
- Interacts closely with the Product Owner and IT Implementation team and other groups facilitating client changes as requested
- Facilitating and stay involved with requirement definition, design, implementation, testing, troubleshooting, and the deployments as needed.
- Provide production support for business inquires and work with the technical team to define and document solutions.
- Work with scrum master and implementation team to keep release delivery on track.
- Understand the details of all required prioritized in a release.
- Create release scope documentation and share with team.
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