Event Security Manager

About Crisis24

Crisis24, a GardaWorld company, is widely regarded as the leading integrated risk management, crisis response, consulting, and global protective solutions firm, serving the world's most influential people, disruptive brands, and prominent organizations. Championed by our advanced Global Operation Centers and our skilled team of intelligence analysts, we offer highly specialized services, security and consulting, with the technology and AI to power it all across the globe.

At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge.

More information is available at www.crisis24.garda.com

Crisis24 Global Protective Solutions is a dynamic security firm innovating threat assessment and public figure protection. Our mission aims to protect and enhance the lives of those we serve. From at-risk individuals and prominent families to corporations and universities, we stand on the front line of the assessment, prediction, and management of violence through residential security and executive protection operations.

Responsibilities & Expectations

The primary responsibility of the Event Security Manager is to support and coordinate high level events and operations in all aspects of planning and execution. The position demands a breadth of professional security planning and management skills, strong risk assessment, threat resolution and operational experience, and the ability to establish liaison relationships with government agencies and law enforcement entities as required. This role will also work closely with the Crisis24 Operations Manager assigned to the client. In addition to working on projects and tasks with the Operations Manager, this post is required to provide onsite/off-site support for meetings, events, and conferences as necessary or at client request. In addition, the Senior Special Events Program Manager will be responsible for understanding the full suite of resources Crisis24 has available to support operations. The expectation is for the Event Security Manager to be proactive in learning all systems, procedures, and client/internal POCs. The Event Security Manager will be an integral part of the management team and will help lead the implementation of the Events program. The Event Security Manager will be expected to possess a working knowledge of program rules, policies, and procedures, as well as familiarity with event coordination protocols, and COVID testing procedures.

Essential Duties and Responsibilities include, but are not limited to, the following program elements:

* Create and implement high-level products for client teams.
* Develop and implement Special Events security policies, protocols, and procedures.
* Create client-specific and event-specific procedures for clients/stakeholders.
* Collaborate and coordinate with clients Special Events Leaders and Planners and event-specific stakeholders during the Special Events planning phase and to ensure proper company guidelines are being followed during events.
* Provide perspectives, promote ideas, strategies, and initiatives concerning security issues that are critical to the success of client operations. Ensure that security operational concepts are viable, cost effective and aligned with overall client objectives.
* General awareness of different security programs and industry best practices.
* When required, prepare a concise concept of operations for client approval that responds to operational scope and identified risks. When approved, this document will provide the basis for developing a detailed security plan and budget.
* Develop a detailed project plan and budget for specific client events.
* Administer project plans to meet project team milestones and deadlines, as well as administer the approved project budget consistent with client's guidelines.
* Prepare security assessments for all events-related activations as requested by the client.
* Design operational plans that address general and specific risks to client's operations.
* Continuously monitor threat indicators and modify security plans to address changes that may affect the clients event security posture.

* When required, help identify, validate qualifications, and recommend vendors to support events security operations.
* Help design the client's Special Events emergency communications program and procedures.
* Provide regular briefings on security issues and program developments to the client during Special Events activations and provide regular progress reports and program updates to clients as required.
* Participate in preparation of a detailed After-Action Report that documents all aspects of the project security program and operational learnings that can be applied to future events.
* Be comfortable in dealing with authorities, executives, clients, staff and the public, occasionally under conditions of urgency and in pressing situations.
* Supervise and direct the workflow of communications requests, ensuring requests are handled in a timely fashion.
* A team player who can both lead and carry out the vision of other leaders when directed
* Comfort with technology, ability to learn new applications with a proficiency of MS Office Suite, with particular attention in Excel.
* Excellent ability to set priorities, plan long-term, manage multiple projects simultaneously and perform in a fast-paced friendly environment to meet deadlines.

Additional Requirements:

* Requires significant (10 years or more) security, events, and/or law enforcement experience to include a minimum of five years' experience in security/events administration.
* Has 5+ years' experience in an administrative/management role in a professional office environment.
* Has a degree in one of the following: Hospitality Management, Public Relations, Security Event Management, Communications, Event Management, etc., or significant equivalent work experience.
* Proven leadership skills and experience in planning and execution of Special Events security programs.
* Must be able to execute and manage client events of varying sizes from small (10-20 attendees) to large (10,000+ attendees).
* Financial management experience in developing and managing operating budgets.
* Must be able to work in a corporate, professional environment.
* Must have experience in managing and executing event implementation plans.
* Must have exceptional time management skills and a proven track record of meeting deadlines.
* Required to have in-depth knowledge of Microsoft Office and G-Suite.
* Must be able to work efficiently with minimal supervision and be self-motivated to exceed client expectations.
* Must be able to identify critical issues quickly and accurately, as well as provide solutions to potential problems or client concerns.
* Must be able to follow instruction and be receptive to constructive criticism.
* Must have a willingness to grow within the team and the company, and to grow the client relationship(s) with POCs.
* Previous significant experience in event security logistics and/or planning is required.
* Must be willing to work evenings and weekends both in the office and off-site as necessitated by events or client request.
* Ability to communicate effectively in English, both verbally and in writing.
* Up to 35% travel required (domestic and international).

Additional Responsibilities:

* Must adhere to client specific requests including venue location choices, budgetary restraints, vendor preference, etc.
* Must have general knowledge of contracts/SOWs as it relates to event vendors, and stakeholders.
* Research and negotiate with vendors as necessary on behalf of client POCs and Crisis24.
* Must adhere to all legal/medical restrictions and regulations while planning events.
* Must have a basic understanding of risks and mitigation strategies while planning events.
* Be able to coordinate with multiple vendor representatives and create structured guidelines and plans of action for events/projects.
* Must be in attendance of all client-required meetings, which may include daily, weekly, bi-weekly, and monthly syncs/check-ins.

Additional Benefits

• Medical, Dental, Vision, and Life Insurance
• Competitive 401k
• Employee Assistance Program (EAP).
• Paid time off

Job Type: Full-time

Information Security

Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.

Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.