Director of Analytics

Join Triumph!

At Triumph, our vision is a world where freight transactions are accurate and seamless on the most modern and secure freight transaction network. That's why we're looking for passionate, innovative, solutions-oriented people to join our team. We thrive on providing exceptional customer service and we look for team members with an entrepreneurial spirit and a passion to build successful partnerships with our clients. Because at the end of the day our goal is to help our partners businesses run better.

Position Summary

We are seeking a Director of Analytics to lead the company's analytics strategy, vision, and execution. This role will own the analytics roadmap, ensuring the function directly enables growth and competitive advantage. The Director will drive innovation in how data is modeled and delivered, while building the organizational capabilities needed for a self-serve, insight-driven culture.

You will lead a high-performing team, modernize our BI stack (including Power BI / Microsoft Fabric), and help define the standards, models, and governance that ensure trusted, performant, and cost-efficient analytics at scale. This role reports to the SVP of Data Analytics & Research and lead managers and analysts across various business units.

Essential Duties & Responsibilities

• Set the long-term vision and roadmap for analytics, sequencing initiatives that improve data maturity, expand self-serve capabilities, and introduce advanced analytics across the business.
• Explore and implement emerging technologies such as generative AI, real-time analytics, and data products to enhance decision-making.
• Lead, mentor, and grow an enterprise-wide analytics team.
• Develop career paths, hiring plans, and performance expectations to attract, retain, and grow top analytics talent.
• Foster a culture of curiosity, accountability, and continuous improvement, encouraging innovation and high performance across the team.
• Modernize and optimize the BI stack (Power BI, Microsoft Fabric) while establishing best practices for cost-efficient, scalable analytics.
• Support and enforce standards, models, and governance to ensure consistency, accuracy, and trust in key business metrics.
• Partner with executives to identify business-critical questions, ensuring analytics delivers actionable, high-impact insights that influence strategy.
• Drive innovation in data infrastructure, modeling, experimentation, and advanced analytics, including A/B testing, causal inference, forecasting, and predictive modelling.
• Champion self-service analytics, enabling business teams to access and use trusted data independently.
• Represent analytics in executive-level decision-making and external forums, acting as both a thought leader and a business partner.
• Manage analytics resources including budget, headcount planning, and vendor/technology investments.

Experience & Education

• Bachelor's degree required; Master's or MBA preferred.
• 10+ years of progressive analytics experience, with 3+ years in senior leadership roles.
• Demonstrated success in building and executing analytics roadmaps that scale maturity and deliver measurable business impact.
• Experience leading cross-functional initiatives (e.g., product, marketing, ops).
• Exposure to cloud platforms (Snowflake, AWS, Azure) and modern data engineering practices.
• Proven experience modernizing BI stacks and driving adoption of self-serve analytics.
• Hands-on exposure to A/B testing, causal inference, forecasting, and predictive modelling in business contexts.

Skills & Abilities

• Visionary leadership with the ability to set and execute a multi-year analytics roadmap.
• Exceptional communication and influencing skills, able to bridge business priorities with technical solutions at the executive level.
• Strong technical background across BI platforms (Power BI, Microsoft Fabric), modern data stacks, and advanced analytics methods.
• Organizational builder with experience creating career frameworks, setting performance expectations, and executing hiring plans.
• Strategic problem-solver who can balance near-term wins with long-term maturity goals.
• Innovation mindset - curious, forward-looking, and comfortable adopting emerging tools and practices.
• Ability to think in terms of data products - designing reusable, scalable analytics assets that serve multiple stakeholders.

Success in this Role Will Look Like

• A published and adopted analytics roadmap that clearly guides the organization's journey to higher data maturity.
• Tangible reduction in ad-hoc reporting requests through widespread self-service adoption.
• Delivery of advanced analytics initiatives, including well-designed A/B tests, causal inference studies, and accurate forecasting models, with measurable ROI.
• Clear evidence that analytics influences strategic decisions and creates competitive advantage.
• A thriving analytics team with clear career paths, strong performance management, and high engagement.
• A modern, performant, and cost-efficient BI environment trusted across the company.

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We offer Medical, Dental, Vision, Paid Time Off, 401k and much more.

Go on. Do it. Apply Today!