People Operations Associate

Role Summary
We are seeking a detail-oriented and employee-centric People Operations Associate to join our People Team, with a primary focus on payroll administration, HRIS management, and benefits coordination. This role is ideal for an HR professional who thrives in a fast-paced, agile environment and is passionate about ensuring a seamless and positive employee experience throughout the employee lifecycle-from talent acquisition to talent management.

The People Operations Associate will serve as a key partner in maintaining data integrity, supporting payroll processes, administering benefits, and contributing to compliance and reporting efforts. This role will collaborate closely with the Talent Acquisition, Talent Management and Employee Experience teams to ensure operational excellence and a consistent, high-quality experience for employees.

Key Responsibilities

Payroll Administration
* Support bi-weekly payroll processing in partnership with Payroll Administrator.
* Validate payroll data including salary and rate information, 401k changes and benefit deductions.
* Assist with audits and reconciliation of payroll-related data.

HRIS Management
* Maintain data integrity in HRIS including new hires, terminations, transfers, and benefit changes.
* Perform mass data updates, imports/exports, and troubleshoot data discrepancies.
* Provide employee support for HRIS navigation, login issues, and self-service tools.

Benefits Administration
* Administer employee benefits programs including medical, dental, vision, FSAs, 401(k), COBRA, tuition reimbursement, and leave management.
* Coordinate plan enrollments, changes, and terminations.
* Support wellness initiatives and employee education on total rewards.

Talent Management Support
* Partner with the collective People Teams on onboarding, orientation, and employee relations matters.
* Respond to employment verifications, unemployment requests and support documentation for separations.

Compliance & Reporting
* Ensure compliance with federal and state employment laws and internal policies.
* Support the NMLS administration and audit process.
* Generate routine and ad hoc HR reports and assist with vendor invoice processing.

Special Projects
* Support various team initiatives
* Participate in cross-functional projects that enhance the employee experience.

Qualifications
* Education: Bachelor's degree in Human Resources, Business Administration, or related field required.
* HR Certifications: PHR or SPHR certification required.
* Experience: Minimum of 5 years in an HR capacity with direct experience in payroll, HRIS, and benefits administration.
* Technical Skills: Proficiency in Workday and Microsoft Office Suite.
* Knowledge: Strong understanding of employment laws (FMLA, ADA, ADEA, Workers Comp, EEO).
* Attributes: High attention to detail, strong analytical skills, and ability to handle sensitive information with discretion. Exceptional communication, presentation, and interpersonal skills.
* High emotional intelligence and a commitment to modeling the behaviors that foster a positive and inclusive workplace culture.

How You Show Up: Core Competencies
* Operational Excellence: You ensure accuracy and efficiency in payroll, HRIS, and benefits processes.
* Empathy & Inclusion: You support employees with compassion and responsiveness.
* Integrity & Trust: You handle confidential matters with professionalism and discretion.
* Agility & Resilience: You adapt quickly to changing priorities and thrive in a dynamic environment.
* Collaboration: You build strong relationships across the People Team and organization.
* Data-Driven Decision Making: You use data to inform actions and improve processes.
* Customer Centricity: You prioritize employee experience in every interaction.

What Success Looks Like
* Seamless Payroll & Benefits Operations: Timely and accurate processing with minimal errors.
* HRIS Accuracy: Clean, reliable data that supports reporting and decision-making.
* Employee Experience: Positive feedback from employees on HR support and responsiveness.
* Compliance Confidence: Audits passed with minimal findings and proactive risk mitigation.
* Team Collaboration: Strong partnerships with Talent Acquisition, Talent Management and Employee Experience teams.

Compensation information: Offers are based on experience and education.

$63,440.00 - $79,289.60 annually

APGFCU provides comprehensive benefits such as: medical and dental (shared expense), vision, 401(k), life and disability insurance, flexible spending account, employee assistance program, referral program, educational assistance, holidays, annual leave and sick leave.

APGFCU is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability to Protected Veteran status. Please use the attached link to view the EEO law poster http://www1.eeoc.gov/employers/poster.cfm

APGFCU is committed to working with and providing reasonable accommodations to persons of all abilities, including persons with disabilities. If you need a reasonable accommodation for any part of the employment process, please send to the Human Resources Department and let us know the nature of your request and your contact information. Reasonable accommodations are considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodations will be responded to from this e-mail address.