Administrative Supervisor

MERCED COUNTY, CA

Administrative Supervisor

IMMEDIATELY HIRING! FULL-TIME Opportunity

$110,000- $120,000 salary range

SUMMARY

The Administrative Support Operations Supervisor is responsible for overseeing day-to-day operations and facilitating the communication between field staff, management, dispatch, and outside agencies.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Responsible for supervising, directing, and developing direct reports

• Ensure Policies and Memorandums are up to date.

• Maintain business unit websites and social media platforms

• Mentor employees, conduct performance evaluations, provide disciplinary actions to assigned personnel, and facilitate individual and team development to drive positive results.

• Act as a liaison between the company and its patients, public safety agencies, training institutions, hospital representatives, and other applicable personnel.

• Thoroughly investigate incidents and complaints involving assigned units or personnel and resolve in the best manner possible.

• Review Patient Care Reports (PCRs) and other field paperwork for accuracy, ensuring that it is reconciled timely on a daily basis.

• Prepare reports and manage projects as assigned by the Operations or General Manager.

• Oversee equipment and supply maintenance.

• Responsible for compliance with and enforcement of all applicable policies and procedures.

• Perform other duties as assigned.

MINIMUM QUALIFICATIONS

Experience:

• Minimum 1 year of EMS field experience.

• Prior FTO or other leadership/supervisory experience preferred.

• Prior administrative experience preferred.

Education:

• High School Diploma or equivalent (GED).

• Some advanced education preferred.

Skills:

• Strong leadership and decision-making skills.

• Strong listening and comprehension skills.

• Ability to adapt to quickly evolving situations.

• Thorough knowledge of System Status management.

• Effective oral, written, and interpersonal communication skills.

• Good working knowledge of Microsoft Office.

• Ability to successfully pass a Physical Agility Test.

Credentials/Licenses:

• CA State Driver's License with driving record in compliance with GMR's Safety & Driving policy (proof required if conditional employment is made).

Why Choose AMR? AMRis one ofGlobal Medical Response's(GMR) family of solutions. OurGMRteams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world atwww.AtaMomentsNotice.com.Learn howourvaluesare at the core of our services and vital to how we approach care,and check out our comprehensive benefit options atGlobalMedicalResponse.com/Careers.