DCS PROGRAM DIRECTOR 1 - CABS & RESOURCE LINKAGE - STATEWIDE - 72157

Executive Service

Background Check:

This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position.

Job Overview:

This classification is responsible for professional Children's Services program development and administrative work of unusual difficulty and supervisory work of average difficulty. An employee in this class provides central office program direction and technical consultation to field staff for a small to moderate sized statewide program.

Key Responsibilities:

• Directing and administering the review of federal and state policies and procedure for statewide program areas by regular internal monitoring of legal revisions to ensure compliance with mandated standards.
• Reviewing contracts and program delivery through observation and written review to ensure departmental requirements are met and to ensure adherence through departmental policies and procedures.
• Assessing the value, importance, and quality of documentation in case records; quality of work of direct reports; and quality of service delivery systems.
• Developing long term strategies and goals for the department by utilizing strategic planning to support federal and state requirements. Evaluating strategies and goals in terms of their impact on the divisions within the department through regular interval monitoring and monitoring of legal revisions to ensure compliance and best practice standards are met.
• Making recommendations for changes in operations which affect the economy, efficiency, and quality of agency operations and services through standardized reports to ensure desired outcomes are achieved.

Minimum Qualifications:

1. Graduation from an accredited college of university with-a bachelor's degree and experience equivalent to five years of professional work in one or a combination of the following: counseling or case management services, program evaluation, education, auditing, accounting, business/process improvement and/or social services grant coordination.
2. At least three years of this experience must have been in children or juvenile services' program evaluation, case review work, or process improvement (such as LEAN or Six Sigma certification) in any field listed above.

Pursuant to the State of Tennessee's Workplace Discrimination and Harassment policy, the State is firmly committed to the principle of fair and equal employment opportunities for its citizens and strives to protect the rights and opportunities of all people to seek, obtain, and hold employment without being subjected to illegal discrimination and harassment in the workplace. It is the State's policy to provide an environment free of discrimination and harassment of an individual because of that person's race, color, national origin, age (40 and over), sex, pregnancy, religion, creed, disability, veteran's status or any other category protected by state and/or federal civil rights laws.