Training Manager

Your Position

A Technical Training Manager designs, develops, and delivers programs to enhance reseller technical skills, ensuring training aligns with organizational objectives and keeps staff proficient in current technologies and best practices. This role often involves overseeing a team of trainers, managing budgets, evaluating program effectiveness, managing the technical certification program lifecycle, leading a team to provide training on installation, commissioning, and troubleshooting of the CCFS portfolio, and translating theoretical knowledge into practical understanding by demonstrating customer value of features.

Key Accountabilities

Key Outcomes

Operational

• Curriculum design: Develop comprehensive technical training programs, including e-learning modules, workshops, and hands-on exercises, often in collaboration with Product Liaisons.

• Needs assessment: Conduct thorough analyses of individual and team skill gaps to identify specific training needs across departments.

• Training delivery: Facilitate and coordinate technical training sessions for a variety of audiences, from new hires to experienced professionals.

• Team management: lead and mentor a team of technical trainers and instructors, overseeing their day-to-day activities and evaluating their effectiveness.

• Evaluation and reporting: Implement and monitor feedback and assessment processes to measure the effectiveness of training programs and report on key metrics like ROI and skill improvement.

• Budget management: Develop and manage the training budget, including resource allocation and vendor management.

• Strategic alignment: Collaborate with management and department heads to align training priorities with the company's overall business goals and evolving technology.

• Stay current: Keep up-to-date with industry trends, technical advancements, and new training methodologies to ensure all programs are relevant and effective.

• US Military Installations and Training Program:

  • Liaise with various branches of the military and Trimble sales team to schedule installations and training events

  • Ensure efficient allocation of resources and timely completion of tasks according to customer requirements.

  • Drive trip preparation, execution, and follow up.

  • Triage infield parts, site, and technical issues.

Health and Safety

• Demonstrates participation in the hazard reporting process

• Demonstrates participation in the accurate reporting of incidents

• Contribute to a positive health and safety culture within the team

• Maintains a safe and clean work environment always

• Reads, understands, and follows all Safe Work Procedures

• Ensures access to, and wears the appropriate PPE

• Always work within the guidelines of the Trimble Health and Safety Policy or that of other PCBUs if off-site

• Undertake training as directed to ensure you are competent to safely operate the equipment.

Diversity and Inclusion

Trimble is committed to providing every employee with the opportunity to learn, grow, and excel in a respectful and collaborative workplace. We value diversity of gender, race, and nationality, knowing it drives our best thinking.

• Demonstrate inclusive behaviors that respect and value others

• Demonstrate collaborative workplace behaviors that value diversity of gender, race, and nationality

• Contribute to fostering an environment that provides opportunities for all to learn grow and excel

Skills / Experience

• Strategic Alignment: Ability to align training initiatives with overall business objectives through long-term planning, prioritization, and adaptable strategies.

• Relationship Building & Collaboration: Essential for fostering a positive and inclusive learning environment, including conflict resolution.

• Effective Communication: Excellent verbal and written skills to clearly convey complex information to diverse audiences.

• Active Listening: Vital for understanding employee needs and gathering feedback.

• Team Leadership: Ability to organize, motivate, and instruct training staff, and lead project teams.

• Coaching & Mentoring: Skilled in fostering employee growth and development.

• Learning Theory: Understanding of learning principles to design, develop, and implement engaging and effective training programs and materials.

• Instructional Delivery: Core skill in leading and delivering effective training sessions, both in-person and virtually.

• Technology Proficiency: Familiarity with Learning Management Systems (LMS), e-learning authoring tools, and virtual training platforms for modern and efficient training delivery.

• Field Experience and Education: A minimum of 8-10 years of field or industry experience with site positioning or machine control systems or a higher education in a relevant field of study, demonstrating a deep understanding of the construction industry and technology applications.