Registrar

Leads the Office of the Registrar in its role to support student academic success; sets strategic and operational direction and goals for the office; plans, organizes and manages resources, staff and activities to achieve desired results. Responsible for budgetary control, hiring and evaluation of staff. Directs all functions, services, activities, resources and personnel of the Office of the Registrar to promote the University's mission and strategic plan.

Develops and implements academic records policies; advises executive and academic leadership on matters relating to student records and registration; works closely with Academic Affairs, Student Life, department chairs, deans, ITS, faculty and other directors to facilitate and improve services for students; ensures use of best practices and technologies for student service delivery.

Serves on, convenes and/or chairs University committees, commissions and task forces, including the Expanded Executive Leadership Team and University Curriculum Council; provides insight regarding enrollment strategies, student success, curriculum development, student academic standing, IT governance, commencement and interpretation of academic policies & procedures.

Oversees essential reporting functions to the University community and external constituents, including the Department of Education, Veteran's Administration, National Student Loan Data System and the National Student Clearinghouse. Provide and analyze actionable data to shape institutional discussions, trends, policies, processes and curricular development.

Develops and directs registration processes and class scheduling and assists in the production of the University catalog. Determines student academic standings, supervises appeals of academic suspension/dismissal; and directs the readmission application process for returning students.

Serves as the official custodian of the academic records of all alumni and students enrolled at the University; safeguards the accuracy, confidentiality, security and integrity of those records and the Trinity University degree. Issues official transcripts and certifications. Stays abreast of, interprets, and ensures compliance with the Family Education Rights and Privacy Act (FERPA) as well as other federal, state and SACSCOC regulations relating to enrollment, academic records, security and awarding of academic credit. Provides training to faculty and the campus community on privacy laws and requirements pertaining to education records.

Ensures accuracy in awarding of academic credit in accordance with University policies; documents credit granted for work completed outside the University (AP and IB tests, transfer credit, study abroad credit, etc.); oversees tracking of students' progress toward their degrees; supports student success and degree completion through effective processes that support advisors, faculty, staff and others who assist students.

Directs the evaluation and certification of all degree candidates to ensure fulfillment of the University's graduation requirements; and issues official diplomas.

Negotiates contracts, assists Risk Management in the review agreements that involve student records; and procures services from outside vendors.

Manages security and access to authorized users of the student information system, documents imaging system, degree audit system, National Student Clearinghouse and other technologies that relate to the duties of the University Registrar. Interacts with government agencies and law enforcement officials seeking access to private student information.

Collaborates with Academic Affairs and campus constituents to establish and publish the University's official academic calendar.

Manages technology projects and implements new systems for campus-wide use to support student success and the needs of Trinity faculty and advisors.

Supervises the determination of student athlete academic eligibility to ensure compliance with NCAA regulations; serves as a Designated School Official to certify international student records for the Department of Homeland Security.

Conducts staff training to ensure an efficient, effective and customer-service oriented operation.

Directs, coordinates and evaluates employees. Carries out supervisory responsibilities in accordance with all policies and applicable laws. Interviews, hires and trains employees; plans, assigns and directs work; creates work schedules and conducts performance appraisals, counsels and disciplines employees; and addresses complaints and resolves problems.