Administrative Assistant - I

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

• Shared Mailbox Management:
  
  
  
  • Serve as gatekeeper for a high-volume departmental mailbox
  • Review incoming emails and route to appropriate team members
  • Log and manage onboarding documents from brokers into workflow system
  • Use Adobe tools to separate/combine documents for workflow integration
  
  
  
  
• Service Area Support:
  
  
  
  • Log returned mail and checks into workflow system; distribute to service analysts
  • Maintain DataCap program for indexing correspondence into NYL's document management system
  • Check, distribute, and log voicemails from the 800 line
  • Download and forward daily outbound mail to IST Group for mailing
  
  
  
  
• New Business/Sales Area Support:
  
  
  
  • Review annuitant benefit documents daily to ensure accuracy of amounts and dates
  • Record and update "Won Cases" from New Business Activity Sheet in WIP
  • Update Broker Directory on a weekly/monthly basis
  • Assist with miscellaneous administrative projects as needed
  
  
  
  

• Experience: 10-15 years of administrative experience required
• Industry Background: Open to candidates from any industry
• Exclusions: Candidates with primarily customer service backgrounds (e.g., call center or front desk) are not ideal, as this role is strictly internal

• Strong multitasking ability
• Proficiency with document management systems and Adobe tools

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.