Director Student Services

Ready to lead a team that makes a real difference in students' lives?

Join us as the Director of Student Services and become the driving force behind an energetic, student-focused department that supports everything from academic advising and student records to housing, orientation, and graduation celebrations!

In this dynamic role, you'll:

Champion student success by guiding a passionate team across key service areas.
• Collaborate with departments across campus to create a seamless and supportive student journey.
• Shape the student experience from day one through graduation-and beyond!

If you're a strategic leader who thrives on building strong teams, improving processes, and making a lasting impact, we'd love to meet you!

What We Offer:

* $80,000 - $95,000 per year
* Weekends OFF
* Paid Training
* FREE UTI or Concorde Tuition for you AND your Immediate Family
* Medical/Dental/Vision/Life Ins/STD & LTD Ins
* 401K, Paid Holidays, Paid Time Off
* Paid Parental Leave

• Lead and inspire a high-performing Student Services team through strategic direction and operational excellence.
• Drive continuous improvement initiatives to elevate the student experience and support institutional growth.
• Foster cross-functional collaboration to align student services with broader campus and organizational goals.
• Ensure full compliance with accreditation and licensing standards through rigorous audits and staff accountability.
• Achieve key departmental outcomes including scheduling efficiency, advising benchmarks, and student satisfaction.
• Cultivate a culture of coaching, recognition, and professional development to empower staff and boost performance.

Education / Experience

• Bachelor's Degree in a related field or equivalent years of experience.
• Minimum five years leadership or management experience strongly preferred.
• Minimum five years' experience in an administrative position in the Student Services office of a public or approved private post-secondary school is strongly preferred.

Skills

• Strong customer service skills.
• Excellent communication skills, both verbal and written.
• Strong motivational skills.
• People and leadership skills and abilities.

Abilities

• Occasional overnight travel may be required.

It's all about the reputation. 60 years of experience, trusted by 35+ industry leading brands, 16 campuses, 16 technical programs. But it's not all about the numbers. Here at Universal Technical Institute and its family of schools, we care about YOU. We care about making a change in the lives of our employees and our students. We're on a mission to expand our reach and increase our impact, one life at a time and that starts with yours...Come and be a part of our legacy!

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