SAP Manager

Who We Are

At KLS Martin, we offer a unique opportunity to contribute to the success of a dynamic and thriving company whose products are used daily across the world to help surgical patients.

The KLS Martin Group is a worldwide leader in creating surgical solutions for the craniomaxillofacial and cardiothoracic fields. Surgical innovation is our passion, and we are constantly working with surgeons to improve surgical care for their patients. Our product portfolio includes titanium and resorbable implants for reconstruction, innovative distraction devices to stimulate bone lengthening, over 4,000 surgical instruments, and other surgical products designed specifically for CMF and cardiothoracic surgeons.

KLS Martin is an innovative leader in the treatment of CMF deformities and trauma cases. We use Individual Patient Solutions (IPS) by using our proprietary IPS products where CT scans are used to custom design implants that are created specifically for that individual patient. This technology allows our surgeons to provide the best-in-class treatment for their patients.

KLS Martin Guiding Principles

• Established, Privately Held Business Group - Responsive to customers, not shareholders. KLS Martin has manufactured medical products since 1896, and we have sold our products in the United States under the KLS name since 1993. We have always been, and always will be, privately owned.
• Patient Focus - We design products with the patient in mind - CMF, Thoracic & Hand
• Product to Table - Integrated planning, design, manufacturing and distribution process
• Educational Partner - Our primary focus for support is on education
• Inventory Alliance - Inventory management is critical to patient treatment/outcome
• Surgical Innovation is Our Passion - More than just a tagline

What We Offer

• We provide full-time employees with a competitive benefits package, including paid parental leave
• In-house training and professional development opportunities
• A culture of creativity and innovation by drawing on diverse perspectives and ideas to drive surgical innovation

Job Summary

We are seeking a skilled and forward-thinking SAP Manager to lead the support, development, and strategic advancement of our SAP landscape. This role is responsible for ensuring the reliable operation, project delivery, and continuous evolution of our SAP S/4HANA and Fiori environments in alignment with business goals.

The SAP Manager will manage a team of SAP analysts and developers, oversee external consultants, and lead the successful execution of SAP projects. This position bridges day-to-day operational support with long-term strategic planning, focusing on delivering business value through SAP applications.

Essential Functions, Duties, and Responsibilities

Application Support & Operations:

• Manage the daily operation, maintenance, and performance of SAP S/4HANA and Fiori applications.
• Lead resolution of incidents and service requests while ensuring high system availability and user satisfaction.
• Oversee upgrades, patches, and configuration changes in coordination with infrastructure and security teams.
• Maintain documentation and enforce change management and application governance processes.

Strategic Development

• Develop and execute the SAP roadmap in alignment with organizational strategy, digital transformation goals and financial objectives.
• Collaborate with business leaders to understand needs and translate them into SAP solutions.
• Develop and manage the SAP applications roadmap, ensuring alignment with company strategy.
• Identify and implement opportunities for process automation and system optimization.
• Stay informed on SAP product direction, emerging technologies, and best practices.

Project Management

• Lead end-to-end project management for SAP initiatives, including new module implementations, upgrades, integrations, and enhancements.
• Define project scope, goals, deliverables, timelines, and resource requirements in coordination with stakeholders.
• Monitor and report on project progress, risks, and issues; ensure on-time, on-budget delivery.
• Apply structured project management methodologies (e.g., Agile, SAP Activate, Waterfall) as appropriate.
• Coordinate cross-functional teams and ensure alignment across IT, business units, and external partners.

Team & Vendor Leadership:

• Lead, coach, and develop a team of SAP analysts and developers, ensuring high performance and engagement.
• Manage external consultants and vendors to deliver projects and support efficiently and effectively.
• Allocate resources across initiatives to ensure balanced workloads and timely delivery.
• Provide coaching and succession planning to build future SAP leadership capacity.
• Partner with business leaders to champion change management and ensure successful user adoption of SAP initiatives.

Governance, Compliance & Risk Management:

• Ensure all SAP systems and changes comply with relevant regulatory standards (FDA, ISO, HIPAA, PHI, PII).
• Maintain and enforce documentation practices for validation, testing, and audit readiness.
• Collaborate with QA/RA and internal audit teams to support inspections, audits, and risk assessments.
• Promote a culture of compliance, data integrity, and continuous improvement.

Training, Communication & Adoption

• Create and deliver training programs for end users and support personnel to enhance proficiency and adoption of SAP solutions.
• Maintain knowledge repositories, training guides and communication channels for SAP-related updates.
• Serve as a trusted advisor to executive leadership on SAP-related opportunities, risks and innovations.

Vendor & Stakeholder Management:

• Manage SAP vendor and consultant relationships including contracts, service-level agreements and escalations.
• Act as the primary point of contact for SAP-related initiatives and issues maintaining strong relationships with internal and external stakeholders.

The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform.

Educational and Experience Requirements

• Bachelor's Degree in Business Administration, Computer Science, Information Systems or related field required; Masters degree preferred.
• Minimum of 7-10 years of experience in SAP system administration and configuration, with at least 5 years in a leadership role.
• Strong expertise in SAP S/4HANA and major modules such as FI/CO, MM, SD and/or PP, consignment inventory a plus.
• Proven track record of delivering successful SAP implementations, upgrades and migrations including cloud ERP and hybrid landscapes.
• SAP certification(s) (e.g. SAP Certified Application Associate or SAP Certified Technology Associate) strongly preferred.

Knowledge, Skills, and Abilities

• Visionary mindset with the ability to align SAP solutions with enterprise growth and transformation goals.
• Advanced knowledge of RICEFW objects, BADI, BAPI, iDocs and integration frameworks.
• Strong leadership, communication and change management skills with the ability to influence at all organizational levels.
• Advanced problem-solving and analytical skills with a focus on measurable outcomes (e.g. system uptime, cost savings, process cycle time).
• Ability to manage competing priorities in a fast-paced global business environment.
• High standards of integrity, professionalism and decision-making.

Skill Requirements

• Typing/computer keyboard
• Utilize computer software (specified above)
• Retrieve and compile information
• Maintain records/logs
• Verify data and information
• Organize and prioritize information/tasks
• Operate office equipment
• Advanced mathematical concepts (fractions, decimals, ratios, percentages, graphs)
• Verbal communication
• Written communication
• Public speaking/group presentations
• Research, analyze and interpret information
• Investigate, evaluate, recommend action
• Leadership and supervisory, managing people
• Basic mathematical concepts (e.g. add, subtract)
• Abstract mathematical concepts (interpolation, inference, frequency, reliability, formulas, equations, statistics)

Physical Requirements

• Sitting for extended periods
• Extended periods viewing computer screen
• Walking
• Reading
• Speaking
• Hear/Listen
• Maintain regular, punctual attendance
• Writing

Hazards

• Normal office environment

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

KLS Martin is a drug-free employer