Program Manager

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

The Program Manager oversees vendor contract management and the On-Demand procurement process for designated facilities. This role manages vendor relationships, ensures contractual compliance, maintains financial integrity of purchase order lifecycles, and supervises Variable Support Managers and Business Partner personnel, providing support to the Facility Manager. The position requires strong organizational skills and attention to detail to effectively manage contracts while ensuring compliance with JLL and client procedures. The Program Manager will provide site coverage in the absence of the Facility Manager and provide variable support to the Facility Manager as requested to ensure the seamless and high-quality performance delivery of the facilities team.

• Serve as primary contact for contract services

• Oversee all vendor contracts, ensuring contractual requirements are met

• Host vendor site tours, equipment reviews, and resolve vendor conflicts

• Own SCM Site Orientation process and at the request of the Facility Manager, solicit bids for goods and services

• Conduct SFMEA reviews and serve as liaison between vendors and client for approvals

• Create and manage purchase order checkbooks and project tracking

• Enter quotes, submit On-Demand requests, and obtain necessary approvals

• Manage complete purchase order lifecycle from creation to closure

• Process vendor invoice approvals and compile month-end accruals

• Oversee On-Demand project execution and monthly close-out activities

• Support Variable Support Manager and Shift Supervisor personnel and provide coverage when needed

• Review Corrigo work orders and ensure timely completion and closure of all vendor partner services.

• Create E1 purchase orders and resolve BTAP and GRNV issues

• Prepare and distribute weekend work lists and compile operational reports

• Coordinate snow removal operations, planning, and salt inventory management

• Schedule preventative maintenance, annual inspections, and other vendor support services

• Support plant events including shutdowns, recognition events, and VIP visits

• Complete Safety Incident Reports and ensure action item implementation

• Participate in weekly/monthly client and JLL operational meetings

• Minimum 5 years industry experience in manufacturing environment, third-party service provider, or facility management support

• Proven contract management and vendor relationship experience

• Supervisory experience with facilities or operations teams

• Proficiency in Corrigo, Maximo and E1 systems

• Strong understanding of purchase order lifecycle management

• Ability to interpret contract language and terms

• Experience with procurement and bid solicitation processes

• Strong organizational, written, and verbal communication skills

• Excellent interpersonal and supervisory capabilities

• Detail-oriented with strong analytical abilities

• Ability to work effectively in fast-paced environments

• Financial acumen for budget and cost management support

• Experience in manufacturing or industrial facility environments

• Background in site contract management

• Experience in managing and overseeing vendor services

• Understanding of OSHA and safety compliance requirements

• Experience with SFMEA/PTP safety processes

• Experience with Safety Contract Management (SCM)

• Experience with Business Plan Deployment (BPD) board management

• Advanced Excel and data analysis capabilities

• Experience with additional CMMS platforms beyond Corrigo

• Knowledge of building automation and maintenance systems

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

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For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.