AI/ML Engineer, Central Operations AI Incubation Team

Services & Logistics (S&L) in Supply Chain Operations is at the heart of the customer experience. Our mission is to deliver an exceptional customer delivery experience with quality Cisco products, at the right cost, every time. We have an all-in, all-inclusive culture where our #1 asset is our people. We love where we work! Come join us - Cisco Supply Chain Operations Services & Logistics - a great place to work, learn and grow.

The S&L Artificial Intelligence Incubation Team is part of the Central Operations function, our overall mission is to enable seamless operations and provide a foundational structure for collective success. We will be collaborating with business architecture, data analysis, portfolio/PMO and IT partner organizations to identify, analyze, prioritize and develop the most impactful AI capabilities for the entire organization.

As an AI/ML Engineer within the S&L AI Incubation Team, you will play a crucial role in driving data-driven decision-making and strategic initiatives through the exploration and application of artificial intelligence. Your analytical skills will uncover insights from vast datasets, enabling us to optimize operations and improve customer satisfaction. Collaborating with cross-functional teams, you will help shape the future of our supply chain through innovative AI solutions.

• Gather, clean, and preprocess data from diverse sources to ensure quality and readiness for analysis.
• Conduct exploratory data analysis to identify patterns, relationships, and trends, providing actionable business insights.
• Develop and refine predictive models and machine learning algorithms to forecast outcomes and classify data.
• Prepare and present reports to share findings with stakeholders, offering recommendations based on data analysis.
• Collaborate with data analysts and scientists to enhance data infrastructure, ensuring it supports data analysis and model deployment.
• Work closely with supply chain business functions, business architecture, and central data office teams to implement data-driven strategies to drive business outcomes.
• Stay abreast of the latest trends in data science and artificial intelligence, applying new methodologies to enhance our practices.

You are an innovative thinker with a strong passion for data science and artificial intelligence. You thrive on uncovering insights from data and translating them into actionable strategies. An effective communicator and collaborator, you excel in partnering with cross-functional teams to drive impactful solutions. Your curiosity and commitment to continuous learning keep you at the forefront of technological advancements.

• Bachelor's degree in Data Science, Computer Science, Statistics, or a related field.
• A combined total of 5 years experience in data analysis, statistical modeling, and machine learning.
• Experience programming in Python, R, or similar languages.
• Experience with data visualization tools like Tableau or Power BI.
• Understanding of data privacy and ethical considerations in AI applications.

• Master's degree or higher in a relevant field
• Experience in supply chain, logistics or service support domain.
• Familiarity with cloud computing platforms (e.g., AWS, Azure).
• Previous experience in a high-tech industry.
• Ability to work efficiently in a fast-paced, collaborative environment.
• Excellent problem-solving and critical-thinking skills.
• Strong communication skills, both verbal and written.