Call Center specialist ( Bilingual)

22nd Century Technologies, Inc.
$28.28/Hour on w2 without bene

Oct 08, 2025
Title: Call Center specialist ( Bilingual) Location: Mercerville, NJ 08619 Pay Rate: $28.28/Hour on w2 without benefits Duration: 12 Months Shift Timing (Day/ Evening/ Night): Day Working Hours: 8:30 am to 4:30 pm \|\| Lunch Duration: 1 Hour Unpaid Job Description: Assist applicants in completing applications, to explain the documentation requirements, to process the applications, and to determine program eligibility. These positions will be utilized to manage the additional work related to the increase in limits making more people eligible and the advertising of the new limits which will increase awareness of the programs. In addition, the Navigators will also the clients who's applying for the PAAD and Senior Gold Programs with their on line applications. These positions will be responsible for determining eligibility for benefits programs, reviewing applications and informing the applicant what information is still needed, explaining program rules and regulations to applicants, and instructing applicants on how to complete the application. Answers phone calls and process incoming mail on a daily basis. Must be able to read, write and speak English and Spanish. Mandatory Education: Bachelor's degree.