Project Manager

We are seeking a highly motivated, execution-focused Project Manager with experience in the payments and paytech industry to join our dynamic team. This is a mid-level role, offering the opportunity for professional growth and advancement as you gain hands-on experience in leading the execution of critical projects in the rapidly evolving payments landscape. As a Project Manager, you will oversee the planning, coordination, and delivery of key projects, ensuring they are executed efficiently and effectively, on time, and within scope. This role is ideal for someone with a strong background in project execution, an interest in the payments and fintech industry, and the ambition to advance into higher levels of leadership within project management. This person reports directly to the Program Director.

Key Responsibilities:

Project Execution: Lead and manage day-to-day execution of multiple projects within the payments and paytech domain, ensuring they are delivered on time, within budget, and to the highest standards.
• Stakeholder Management: Collaborate with cross-functional teams, vendors, and stakeholders to ensure alignment and clear communication throughout the project lifecycle.
• Project Planning & Scheduling: Develop detailed project plans, timelines, and schedules. Coordinate resources and track project progress to ensure timely execution of all milestones and deliverables.
• Risk Management: Identify potential risks and issues early in the project, work proactively with the team to mitigate them, and escalate when necessary.
• Budget & Resource Management: Monitor project budgets and resource allocation to ensure projects stay within scope and financial constraints. Recommend adjustments as needed.
• Reporting & Documentation: Maintain clear and accurate project documentation, status reports, and meeting notes. Provide regular updates to leadership and stakeholders on project progress, risks, and deliverables.
• Process Improvement: Continuously evaluate project processes and workflows to identify areas for improvement, ensuring better efficiency and outcomes on future projects.
• Quality Assurance: Ensure all project deliverables meet the required quality standards and align with both client expectations and internal requirements.
• Team Leadership: Coordinate with internal teams, vendors, and partners to ensure effective communication, collaboration, and execution on project goals.
• Client Engagement: Engage with clients when necessary to gather feedback, ensure project requirements are met, and strengthen relationships.

Ancillary Responsbilities:

• Facilitating Ad Hoc Workshops or Brainstorming Sessions: Occasionally leading or supporting ideation sessions to help unblock teams or refine project scopes.
• Supporting Internal Communications: Drafting or reviewing internal newsletters, status updates, or leadership briefings related to project progress.
• Onboarding New Team Members: Assisting with onboarding documentation or orientation for new hires joining project teams.
• Tool and Template Maintenance: Updating shared project templates, dashboards, or collaboration tools (e.g., Smartsheet, Asana, SharePoint) to reflect evolving team needs.
• Filling in for Absent Team Members: Temporarily stepping in to cover meeting facilitation or task tracking when a team member is unavailable.
• Supporting Change Management Activities: Helping coordinate communications, training, or stakeholder engagement during transitions or rollouts.
• Contributing to Lessons Learned or Post-Mortem Reviews: Participating in or documenting retrospective sessions to capture insights for future projects.
• Assisting with Budget Tracking or Procurement Requests: Occasionally helping track project-related expenses or coordinating with finance/procurement teams.
• Coordinating Cross-Functional Social or Recognition Events: Supporting team-building or recognition efforts tied to project milestones or completions.
• Monitoring External Dependencies: Keeping informal tabs on external vendor timelines or third-party deliverables that impact project schedules.

Required Skills and Qualifications:

• Experience: Minimum of 3-5 years of experience in project management, with a strong focus on execution, preferably in the payments, fintech, or paytech industry.
• Project Management Skills: Proven ability to manage multiple projects simultaneously, ensuring they are delivered on time, within scope, and within budget.
• Execution-Focused: Strong attention to detail and focus on getting things done, while ensuring that processes are followed and quality standards are met.
• Communication Skills: Excellent verbal and written communication skills to effectively interact with cross-functional teams, vendors, and leadership.
• Problem-Solving: Strong ability to identify challenges and develop creative, effective solutions to ensure project success.
• Time Management: Ability to prioritize and manage competing deadlines in a fast-paced environment.
• Tools: Proficiency with project management tools, specifically Smartsheet and JIRA, and MS Office Suite (Excel, Word, PowerPoint).
• Adaptability: Ability to adjust to changes in scope, timelines, or project requirements and keep projects moving forward.

Preferred Qualifications:

• Certifications: PMP (Project Management Professional), Agile, or other relevant certifications are a plus.
• Payments & Paytech Knowledge: Familiarity with the payments industry, financial technology, or related sectors is highly desirable.
• Vendor Management: Experience working with external vendors and third parties to ensure project requirements are met.
• BBA+