New

Code Compliance Manager

Maricopa County
parental leave, sick time, tuition reimbursement
United States, Arizona, Phoenix
301 West Jefferson Street (Show on map)
Sep 20, 2025
Posting Date 09/19/25 Application Deadline 09/24/25 Pay Range $85,500 - $140,500 annually Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification. This position is not eligible for overtime compensation. Job Type Unclassified Department Planning and Development About the Position The Program Manager provides unified leadership over both the Code Compliance program and the Permit Services Coordinator function. The Program Manager directly supervises the Code Compliance Supervisor and the Permit Services Coordinator, ensuring consistent standards of accountability, customer service, and operational success. This is an exciting leadership opportunity for someone who wants to make a meaningful community impact by improving compliance outcomes and enhancing the customer experience. The Program Manager will work on high-profile and complex permitting and compliance matters, directly shaping how residents, businesses, and stakeholders interact with County services. By supervising both enforcement and customer resolution functions, the role offers the ability to balance accountability with fairness, ensuring processes are transparent, effective, and responsive. The incumbent will regularly interact with County leadership, citizens, advocacy groups, legal representatives, and partner departments, making this a highly visible and rewarding position. About Us Maricopa County is GROWING. At the Maricopa County Planning and Development Department, we want you to join us in making that growth possible! With our wide range of services from land-use planning to building inspections and permit review, we have positions that allow professionals in the planning, construction, engineering, and trade fields to shape the future of the built environment. Proud to Offer Work with a greater purpose Tuition reimbursement Exceptional work-life balance Opportunities for growth and development within Maricopa County Low-cost, high-value healthcare for you and your qualifying dependents Child care benefits, including access to our on-site center Maricopa County Kids Club, dedicated to serving Maricopa County families exclusively Paid vacation, sick time, and parental leave Extensive wellness program, including healthcare premium discounts Maricopa County participates in the Arizona State Retirement System. This defined retirement benefit requires a 12% monthly contribution rate and includes a 100% employer match on Day 1 Learn more at Work With Us \| Maricopa County, AZ We Require Five years of progressively responsible professional experience in code enforcement, permitting, urban development, project management, or related operations including two years of supervisory experience Bachelor's degree A combination of post-secondary education and/or job-related experience may substitute for the minimum qualifications on a year-for-year basis We Also Value Training in mediation, negotiation, conciliation, or alternative dispute resolution Process improvement training Experience leading cross-functional initiatives and organizational change Familiarity with online case management systems Job Contributions Oversee permitting coordination, ensuring single-point-of-contact service for complex or high-profile projects, citizen complaints, and stakeholder issues Develop and implement key monitoring metrics, dashboards, and quality assurance checks to improve efficiency and reduce backlog Standardize workflows, training, and documentation practices across Code Compliance and Permit Coordination Services Supervise the Code Compliance Supervisor and Permit Services Coordinator, providing coaching, guidance, and accountability Ensure data integrity and effective use of the permitting system, overseeing reporting and documentation accuracy Coordinate cross-departmental compliance and permitting efforts, hearings, and legal processes Analyze trends, identify systemic issues, and champion improvements to policies, procedures, and customer service delivery Support staff development and continuous process improvement initiatives Other Job Duties as assigned Working Conditions This position is eligible for hybrid flexibility after a brief training period Exerting up to 10 lbs. occasionally or negligible weights frequently; sitting most of the time Position is typically office or administrative work and is not substantially exposed to adverse environmental conditions Selection Procedure Only the most qualified candidates will be considered Consideration will only be given to candidates who submit online applications Candidates will be contacted primarily through email and their Workday online application profile Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive Maricopa County is an equal opportunity employer. Apply Now!