New

Manager, Operations CPD

Massachusetts Eye and Ear Infirmary - MEI
United States, Massachusetts, Boston
243-245 Charles Street (Show on map)
Sep 18, 2025
Responsible for the daily operations of the department and the supervision of staff. Supervises and coordinates the daily technical tasks of reprocessing medical and surgical equipment to ensure items are assembled in accordance with established policies and procedures. Does this position require Patient Care? No Essential Functions -Identifies conflict and initiates plan for resolution. -Identifies and utilizes appropriate channels for problem-solving. -Evaluates the effectiveness and implications of one's own decisions and take responsibility and ownership for any problems. -Demonstrate flexibility in response to change. -Effectively prioritizes workload; appropriately delegates and supervises; recognizes employee accomplishments and celebrates successes. Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Certified Registered Central Service Technician [CRCST] - Healthcare Sterile Processing Association (HSPA) required Experience Central Processing Sterilization Experience 3-5 years required and Supervisory Experience 3-5 years required Knowledge, Skills and Abilities Complete knowledge of clinical operations, hospital mission and goals, and human resources policies and procedures. Advanced oral and written communication skills. Excellent organizational skills, including the ability to multitask, delegate appropriately, and meet deadlines. Strong interpersonal skills with the ability to provide direction and development to employees by coaching, identifying training needs, assigning progressively challenging projects, and assisting in career development planning. Ability to analyze and solve problems in a systematic, logical, and timely manner. Ability to adapt to changes in daily routine. Experience working with Microsoft Office applications and instrument tracking systems; ability to learn additional software as required. Works within legal, regulatory, accreditation and ethical practice standards relevant to the position: follow safe practices required for the position; complies with appropriate policies and procedures; fulfills any training required; brings potential matters of non-compliance to the attention of the supervisor or other appropriate hospital staff. Physical Requirements Standing Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Massachusetts Eye and Ear Infirmary is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.