Surgery Scheduler - NC Orthopaedic Clinic

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Duke Health Integrated Practice

Duke Health Integrated Practice comprises more than 110 primary and specialty outpatient clinics, extending the reach of Duke Health's mission across the state of North Carolina.

JOB LOCATION

NC Orthopaedic Clinic - 3609 SW Durham Dr

JOB SUMMARY

We are seeking a Surgery Scheduler to be responsible for coordinating all peri-operative activities related to patients being scheduled for surgery.

JOB DUTIES AND RESPONSIBILITIES

• Review surgical postings received for accuracy of information in medical chart- right patient, right side, right procedure and accurate diagnosis prior to posting the case in Epic. Review any discrepancies or omitted data with providers.
• Schedule and verify surgery date and related information such as medical clearance, hospitalist appointments and pre-op appointments with the patient verbally and then send confirming information in writing documenting in Epic.
• Respond timely to patient inquiries for information related to the surgery during the peri-operative period to keep patients informed and relaxed.
• Record all surgical cases on Outlook calendars so providers and staff can accurately see what time is available.
• Obtain authorization form insurance companies for all surgical procedures that require authorization.
• Submit billing sheets to the physicians daily to code their surgeries.

JOB ELIGIBILITY REQUIREMENTS

• A high school diploma or equivalent is required. Associate's degree preferred.
• Two years of experience in a clinical setting or in a coding/billing setting. An associate degree or higher may substitute for the experience requirement.
• Prior experience on Epic preferred.

JOB HOURS

The schedule for this position is day shifts, Monday-Friday, with no weekends or holidays.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

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Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.