New
Customer Service Specialist
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![]() United States, New York, New York | |
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Job Summary We are looking for a Customer Service Representative to join our team. This is a full-time, remote position. The ideal candidate will have excellent communication skills, be able to work independently, and have a strong attention to detail. Responsibilities * Professionally answer calls and address caller inquiries as needed. Route calls as needed to appropriate resource. * Perform research using available resources as needed to provide required information to callers. * Identify and escalate more complex issues to the research team * Complete necessary administrative work as needed and complete call logs accurately * Other projects as assigned by supervisor. Qualifications * Excellent verbal and written communication skills. * Strong problem-solving and multitasking abilities. * Ability to work in a fast-paced environment and handle high call volumes. * Proficient in using computers and familiar with Microsoft Office Suite. * Ability to remain calm and professional under pressure Benefits: * Flexible schedule, perfect for applicants or those seeking supplemental income * Comprehensive training provided * Competitive hourly pay * Work from the comfort of your own home * Paid Time Off * Sick Time * 401k |