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Mortgage Sales Assistant - Fairfield, NJ

Valley National Bank
$20.10 - $33.37 / hr
paid time off
United States, New Jersey, Fairfield
1 Passaic Avenue (Show on map)
Sep 17, 2025
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Mortgage Sales Assistant
#25-982
Fairfield, New Jersey, United States
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Expected Work Hours
40
Job Description
The Mortgage Sales Assistant will provide administrative and professional support to manager and staff within the loan origination office. The incumbent will ensure that operational transactions are performed quickly and accurately. They will also have a strong impact on the level of customer satisfaction.
Responsibilities will include, but are not limited to:
  • Coordinate and prepare documentation necessary for verifications and underwriting such as loan files, loan packages, credit reports and additional mortgage application paperwork.
  • Verify that all loan package documentation received is accurate and complete in accordance with company policy and procedures and report any discrepancies to the loan originator/loan officer.
  • Handle all customer and in-house inquiries about transactions so the process is smooth and customers receive excellent service.
  • Assist with administrative duties such as making and screening calls, booking appointments, etc.
  • Serve as a primary contact and liaison between clients, branch manager and assigned loan originator and conduct meetings if required to coordinate any follow-up items.
  • Perform other job duties as assigned by Mtg Branch Manager.
Requirements
Required Skills:
  • Basic computer skills including Microsoft Office (Word and Excel) and the ability to learn Valley's loan origination systems.
  • Excellent telephone, communication and customer service skills.
  • Attention to detail with basic math skills.
  • Ability to work in a fast-paced environment, multi-task, and ensure deadlines are met.
  • Ability to use office machines, calculators, computers, photocopiers, scanners and fax machines.
  • Ability to work on a team to ensure departmental goals are achieved.
Required Experience:
  • High School Diploma or GED and a minimum of one year related administrative experience.
  • Complies with the Secure and Fair Enforcement for Mortgage Licensing Act (S.A.F.E. Act) requirements and registration requirements.
  • Experience in a residential mortgage environment is preferred.
Full-time/Part-time
Full-time
FLSA
Non-exempt
Location(s).
1 Passaic Ave, Fairfield , New Jersey 07004 , United States
Total Rewards Summary
We provide a comprehensive and competitive total rewards package including base salary determined by factors such as the role, relevant experience, skill set, and geographical location. Eligible positions may also be eligible to receive commission-based compensation and/or discretionary incentive compensation, which may be awarded as cash or forfeitable equity, recognizing individual performance and contributions.


In addition to financial compensation, we offer a robust suite of benefits tailored to meet diverse employee needs based on eligibility criteria. These include comprehensive health care and insurance plans, retirement savings options, tuition and adoption reimbursement programs, paid time off, mental health support, and other valuable benefits programs. Further details regarding total compensation and benefits will be shared during the hiring process.
Job Details
Pay Range Pay Range
The estimated pay range for this job. Disclosing pay information promotes competitive and equitable pay.

The actual pay rate will depend on the person's qualifications and experience.
$20.10 - $33.37 / hour
Pay Transparency
In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.
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