Phlebotomy - Phlebotomist II

Equiliem
remote work
United States, South Carolina, Greenville
Sep 25, 2025
Position Overview The Patient Services Representative II (Phlebotomist II) serves as the primary point of contact for patients, representing the organization with professionalism and empathy during both routine and diagnostic laboratory visits. This position is responsible for collecting quality blood specimens, ensuring specimen integrity, and maintaining compliance with all safety and confidentiality standards. The PSR II demonstrates leadership, accuracy, and strong customer service skills while following established laboratory practices and procedures. Successful candidates may be assigned to a doctor's office, a patient service center, or other designated site as business needs dictate. Job Responsibilities Perform phlebotomy and specimen collection duties accurately and efficiently under the supervision of the area supervisor Collect, label, and prepare specimens for laboratory testing in accordance with established procedures and safety standards Verify patient demographic information and confirm accurate labeling in the patient's presence Perform both forensic and clinical specimen collection duties with confidence, maintaining professionalism and patient comfort Maintain required records and documentation accurately and in compliance with company policies Ensure a clean, safe, and professional environment at all times Demonstrate leadership behaviors and a strong commitment to process excellence, confidentiality, and accuracy Communicate effectively with patients, peers, and supervisors to ensure exceptional service and teamwork Provide coverage at multiple Patient Service Center or In-Office Phlebotomy locations as needed, often with short notice Job Requirements Ability to provide high-quality, error-free work in a fast-paced environment Ability to work independently with minimal on-site supervision Excellent phlebotomy skills, including pediatric, geriatric, and capillary collections Flexibility to work weekends, holidays, on-call, and overtime as required Reliable transportation, valid driver's license, and clean driving record required Ability and willingness to travel between multiple work locations when needed Strong decision-making and judgment skills, following established procedures and protocols Commitment to company policies including dress code, employee health and safety, and Everyday Excellence guiding principles Strong multitasking skills with the ability to prioritize and manage multiple responsibilities in a high-volume environment Demonstrated customer service focus with clear, professional, and transparent communication skills Proficiency in keyboarding and data entry Must reside within a 20-25 minute commute of the assigned work location Education High school diploma or equivalent required Medical training such as Medical Assistant or Paramedic preferred Phlebotomy certification preferred (required in California, Nevada, and Washington) Work Experience Minimum of 3 years of phlebotomy experience required, including pediatric, geriatric, and capillary collections Minimum of 2 years of experience in a Patient Service Center environment preferred Customer service experience in a healthcare, retail, or service setting preferred Additional Job Details (Commute, Attendance, Transportation) Candidates must list their home city and commute time on their resume; pay rate is determined by direct, non-overlapping years of experience Reliable personal transportation required (bus, Uber, and rideshare are not acceptable for coverage reliability) Must be punctual, available for all scheduled shifts, and able to stay for the full duration of assigned hours Excessive absenteeism or tardiness may result in termination Candidates must verify commute time prior to submission to confirm compliance with the 20-25 minute window Additional Job Details (COVID, Remote Work, Shift) COVID-19 vaccination not required Remote work not available; this is an on-site position Schedule: Monday through Friday, 7:30 a.m. - 12:00 p.m. (Eastern Time) Training locations may vary based on trainer availability