Senior Vice President, Total Rewards & HR Operations

The Senior Vice President, Total Rewards & HR Operations is a key member of the Human Resources leadership team and serves as the enterprise leader responsible for advancing VNS Health's Total Rewards strategy, HR operations, and organizational effectiveness. This executive will oversee Compensation, Benefits, HRIS, HR Connect (Shared Services), and Organization Design/Leveling Frameworks to deliver a fully integrated approach that balances competitiveness, equity, and financial stewardship. The SVP will play a critical role in shaping employee experience, strengthening engagement, and driving organizational performance in alignment with VNS Health's mission and strategy. Reporting to the Chief People Officer, the SVP will be a strategic partner to the CEO, CFO, CPO, business leaders, HRBPs, and Employee Relations, advising on reward strategy, pay practices and governance.

What We Provide:

• Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays
• Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life Disability
• Employer-matched retirement saving funds
• Personal and financial wellness programs
• Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care
• Generous tuition reimbursement for qualifying degrees
• Opportunities for professional growth and career advancement
• Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities

What You Will Do:
Compensation Strategy & Governance

• Lead enterprise-wide cash compensation strategy, including base pay structures, salary ranges, incentive design, retention strategies, and recognition programs.
• Partner with HRBPs, Employee Relations, and business leaders to ensure programs are market-competitive, equitable, and aligned with performance outcomes.
• Provide analysis and data to the CPO for Compensation Committee on executive pay, incentive plan design, and governance matters.
• Oversee market benchmarking, pay equity, compa-ratio modeling, and range penetration analysis.
• Partner with Finance to model the financial impact of compensation programs, ensuring alignment with budgets and sustainability goals.
  
  

Benefits & Wellbeing Strategy

• Oversee the design and delivery of health, retirement, time-off, and voluntary benefit programs that balance cost-effectiveness with employee value.
• Lead strategy to improve employee health and well-being outcomes, including wellness, behavioral health, and retirement readiness.
• Partner with vendors, consultants, and brokers to ensure VNS Health remains competitive in a complex NY healthcare labor market.
• Collaborate with Finance and Legal to manage costs, compliance, and regulatory reporting (ACA, ERISA, IRS, DOL).
  
  

Employee Engagement & Workforce Experience

• Ensure rewards and benefits programs are tightly integrated with employee engagement strategies to enhance retention and cultural alignment.
• Partner with HRBPs and Employee Relations to gather workforce feedback and use data-driven insights to evolve programs.
• Build communications and change management strategies to clearly articulate the value of Total Rewards to employees and leaders.
• Leverage HR Connect to deliver consistent, transparent, and accessible HR services, enhancing the day-to-day employee experience.
  
  

Organization Design & Job Architecture

• Drive the design and governance of an enterprise-wide job architecture and leveling framework, ensuring consistency, fairness, and transparency.
• Partner with HRBPs and business leaders to simplify structures, reduce complexity, and create clear career pathways.
• Lead organizational reviews to identify opportunities for delayering, span-of-control optimization, and structural efficiency.
• Ensure incentive eligibility and compensation governance are directly tied to the level framework.
  
  

HR Operations & Shared Services

• Lead HR Connect, ensuring seamless delivery of core HR processes such as employee data management, and HR compliance reporting.
• Establish service delivery standards, SLAs, and KPIs, with accountability to employees, managers, and HRBPs.
• Partner with IT and HRIS to implement automation, AI-enabled workflows, and employee self-service adoption, freeing HRBPs to focus on talent strategy.
  
  

HRIS & Workforce Analytics

• Provide strategic oversight of HR technology platforms (Workday, iCIMS, and others), ensuring systems support compliance, scalability, and advanced analytics.
• Partner with IT, Legal, and Finance to ensure secure data governance and seamless integration across platforms.
• Build workforce analytics dashboards that inform leadership decisions on pay, headcount, turnover, overtime, span of control, and organizational health.
  
  

Cross-Functional & Enterprise Leadership

• Serve as a trusted partner to HRBPs, Employee Relations, Finance, Legal, IT, and business leaders, ensuring rewards, structures, and operations are integrated with organizational strategy.
• Provide thought leadership in M&A, integrations, and partnerships, aligning compensation, benefits, and HR operations across acquired entities.
• Represent VNS Health externally with regulators, consultants, and industry groups to ensure compliance, influence policy, and benchmark practices.
• Lead and develop a team of directors, managers, and professionals across Total Rewards and HR Operations, fostering collaboration, accountability, and innovation.

• 15+ years of progressive HR leadership experience, with significant expertise in compensation, benefits, HR operations, and organization design.
• Deep understanding of cash compensation strategy, incentive design, and healthcare labor market practices.
• Strong experience with employee engagement strategies and building workforce value propositions.
• Proven success implementing job architecture frameworks, delayering initiatives, and organizational efficiency improvements.
• Hands-on leadership of HRIS and shared services delivery in complex organizations.
• Strong financial acumen and ability to partner with Finance on program cost modeling and forecasting.
• Bachelor's degree required; advanced degree (MBA, MS HR, or JD) and/or CCP/CEBS certification strongly preferred.

Leadership Competencies

• Strategic Advisor: Influences C-suite, Board, and senior leadership with credibility and data-driven recommendations.
• Integrator: Bridges Total Rewards, HRBPs, Employee Relations, and Finance into one aligned strategy.
• Employee-Centric Leader: Ensures rewards and operations drive engagement, retention, and fairness.
• Organizational Architect: Builds sustainable frameworks for structure, levels, and pay governance.
• Change Leader: Champions HR digital transformation, simplification, and employee self-service adoption

Impact of the Role

The SVP, Total Rewards & HR Operations will ensure VNS Health has market-competitive compensation and benefits programs, efficient HR operations, and an engaged workforce. By aligning rewards, structures, HR systems, and employee experience with organizational goals, this role will directly impact VNS Health's ability to deliver high-quality care to patients and communities across New York.