Aging Care Management Supervisor 1 (Local Government) - Allegheny County Area Agency on Aging

Are you passionate about making a positive impact on the lives of others and seeking a fulfilling career that allows you to utilize your social work and leadership skills? The Allegheny County Department of Human Services, Area Agency on Aging, is actively seeking a driven and dynamic Aging Care Management Supervisor to join our dedicated Safety and Support Division team. In this key role, you will help assist Allegheny County residents, 60 years of age and older, to live safe, healthy, and, when possible, independent lives. If you are ready to tackle new challenges and build on your current expertise while gaining new skills, apply today to open the next chapter of your professional career!

In this position, you will lead a team of professional and clerical staff within our Protective Services Unit, applying leadership strategies that reflect and promote Area Agency on Aging leadership values. Duties will include supporting staff as they investigate reports of elder abuse and neglect, ensuring that all investigations are thorough and comply with regulatory and mandated guidelines. You will provide oversight, quality assurance, and clinical direction related to initiating investigations, developing care plans, determining substantiation, and implementing subsequent interventions. Additionally, you will facilitate communication between intake sources and the Protective Services program while overseeing the management of the Pennsylvania Report of Need to ensure proper case assignment, documentation, and compliance.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:30 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time, up to two days per week after six months of employment. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Pittsburgh. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Three years of experience in public or private social work and a Bachelor's Degree; or
• Any equivalent combination of experience and training including successful completion of 12 semester hours of college level courses in sociology, social welfare, psychology, gerontology, or other related social sciences.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• Hiring preference for this vacancy may be given to candidates who live within Allegheny County. If no eligible candidates who live within
• Allegheny County apply for this position, candidates who reside in other counties may be considered.
• You must be able to perform essential job functions.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

Telecommunications Relay Service (TRS):

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.