Technical Service Representative

We are seeking an intermediate-level Technical Support Representative with experience supporting customers using physical hardware and software products. In this role, you will provide advanced product support for barcode scanners, industrial printers, APIs, and firmware integrations. This position focuses on product performance, field issue resolution, device connectivity, and system integration. It is best suited for someone who understands how to work directly with customers, distributors, and field technicians to resolve technical issues related to our product line.