New

Enrollment Specialist

TEKsystems
$18.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Wisconsin, Middleton
Sep 12, 2025
Description Process select incoming forms by reviewing, interpreting and entering data into the appropriate account. Review accounts that may need a new Benefits Card issued and complete the process in the appropriate system. Moving documents between folders on the network. Manage and maintain updates to participant accounts including enrollment, renewal, termination, and Benefits Card account maintenance. Process Health Savings Account customer identification program (CIP) documentation, account closures, account transfers and other associated updates. Process manual client renewals. Some limited external contact with participants to notify them when something is processed. This person may work in our Middleton, WI office, fully remote (Wisconsin locations only), or a combination of the two depending on availability. Responsibilities Include: Manage and maintain updates to participant accounts including enrollment, renewal, termination, leave of absence and permitted election changes as well as Benefits Card account maintenance Process Health Savings Account customer identification program (CIP) documentation, account closures, account transfers and other associated updates Update participant accounts from data received through eligibility files and manage any account variances. Contact client as needed to obtain information to resolve any discrepancies. Process manual client renewals for all product offerings Complete system data entry for new POP, COBRA, and Compliance Services clients Manage, triage, and assign enrollment related workflow (to include but not limited to data file feeds, help desk inquiries and tasks) in accordance with departmental expectations and standards Maintain and proactively manage CRM database, documenting each interaction and action item in a timely, compliant manner and in adherence with departmental standards Qualifications: Associate degree in Business or related field; may be substituted with two years of relevant work experience Minimum one year experience in an enrollment or administrative position supporting internal and external customers in a professional office environment Demonstrated effective verbal and written communication skills, utilizing proper grammar, syntax and excellent business acumen Strong attention to detail Strong organizational and time management skills with proven ability to multi-task in a high paced environment Self-motivated and able to resolve issues independently Demonstrated ability to work both independently and collaboratively Computer proficiency in Windows-based applications along with a demonstrated ability to learn new software programs Basic proficiency with Microsoft Excel, Word and Outlook Access to reliable transportation Preferred Qualifications: Intermediate proficiency with Microsoft Excel Previous experience in Benefits Administration, working with insurance brokers and/or carriers, or in the health insurance industry Knowledge of COBRA and tax advantaged benefit programs Skills Claims, Claims Processor, Customer Service, Prior authorization, Health insurance, HSA, Data entry Top Skills Details Claims,Claims Processor,Customer Service,Prior authorization,Health insurance Additional Skills & Qualifications Required: * High School Diploma * One year experience working in a professional office setting * Demonstrated attention to detail and adherence to productivity and accuracy standards * Basic proficiency with Microsoft Excel and Outlook * Minimum typing speed of 50 words for minute and 10-key speed of 9,500 per hour 3 Preferred: * Previous claims processing experience * Previous experience working with tax advantaged benefit plans * Basic proficiency with Microsoft Word Experience Level Intermediate Level Pay and Benefits The pay range for this position is $18.00 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Sep 19, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.