Key Account Manager
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![]() United States, Ohio, Avon Lake | |
![]() 33587 Walker Road (Show on map) | |
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The Key Account Manager works with the most strategic accounts in the Avient portfolio including current accounts as well as target new accounts. This position assumes the overall responsibility for building, maintaining and leveraging executive relationships with strategic accounts that allow Avient to increase customer loyalty, revenue and profitability. Expectations include the ability to sell at all levels of management and build relationships that ensure Avient will continue to get the first and last look. This role requires a thought leader with the ability to influence cross functionally, globally. Ability to function independently and effectively coaching matrix personnel in other disciplines and business units to achieve results. Skilled at Customer Centric selling approaches and effectively selling the value of our products and services are also keys to success. Individual must have the ability to assist customers in problem solving to deliver solutions, bring energy, enthusiasm and professionalism to their daily routines. This role requires the individual to perform the function independently without direction; and effectively interact and influence at the managerial peer level. Up to 75% travel is required. Essential Duties & Responsibilities The purpose of the Sales Function is to deliver: * Ability to deliver profitable revenue growth, including robust new business development within the territory. * Achieve stated gross margin targets as a percentage of sales. * Approach the sales process with a high degree of professionalism and effectiveness by prospecting & new account calls, development of a robust sales funnel, collecting ARs, avoidance of bad debts, cross-selling, and effective CRM system management. * Establish, track, and close new business targets consistent with designated accounts' short- and long-term objectives. * Develop a contact matrix and establish strong relationships with key decision-makers and project facilitators. * Delivering year-over-year growth in Operating Income and Sales. Must have a proven track record of growing a business. * Must have a proven track record of growing a business. * Highly skilled in developing highly productive relationships with key customers, suppliers, and internal contacts is essential. * Demonstrating strong business acumen to manage a P&L, working capital, profitability, etc. * Develop short-and long-term sales forecasts for product lines and markets, prepare the business plan and strategy, and implement a successful business plan annually. * Maintaining first-hand knowledge of technology changes, material development, and marketplace conditions. * Ability to present to large global audiences both internally and externally. * Develop and execute global account strategies in concert with Avient's strategic marketing and sales objectives. * Gain or increase sales at assigned accounts. * Establish and direct support teams (sales, operations, and technical personnel) as necessary to achieve established goals and strategic business plans. * Understand customer buying cycles, customer-supplier relationships at all management levels, and customer "fields of play" at assigned Key Accounts. * Prepare and present sales and technical information to customers. * Conduct annual business reviews with assigned Key Accounts and to Avient management. * Promptly resolve customer issues/problems. * Establish buying influences, budgets, and purchasing criteria for assigned accounts. * Develop and maintain updated customer account profiles, B2B sales projects, and Lab Resource Requests. * Utilize Strategic Selling concepts in day-to-day sales management, including conducting appropriate collaboration meetings with proper internal personnel. * Act as a leader and role model to others within the sales organization. Education: Bachelor's Degree or high school diploma equivalent experience required Experience Required: Sales & Customer Service - Strategic Selling Discipline 10+ Years Our purpose at Avient Corporation is to be an innovator of materials solutions that help our customers succeed, while enabling a sustainable world. Innovation goes far beyond materials science; it's powered by the passion, creativity, and diverse expertise of 9,000 professionals worldwide. Whether you're a finance wizard, a tech enthusiast, an operational powerhouse, an HR changemaker, or a trailblazer in materials development, you'll find your place at Avient. Join our global team and help shape the future with sustainable solutions that transform possibilities into realities. Your unique perspective could be the key to our next breakthrough! We believe that all of our global employees are leaders and that the six most important behaviors for driving our strategy and culture are the same no matter if an employee is a leader of self, a leader of others, or a leader of the business. By playing to win, acting customer centric, driving innovation and profitable growth, collaborating seamlessly across Avient, and motivating and inspiring and developing others and yourself you will accelerate your ability to achieve Avient's strategic goals, to meet our customer needs, and to accomplish your career goals. At Avient, we believe a wide variety of thoughts, ideas and backgrounds gives us the creativity to be successful in a rapidly changing world. In support of this, we stress equality of opportunity for all qualified individuals in accordance with applicable laws. Decisions on hiring, promotion, development, compensation or advancement are based solely on a person's qualifications, abilities, experience and performance. Avient is an equal opportunity employer. We maintain a policy of non-discrimination in providing equal employment to all qualified employees and candidates regardless of race, sex, sexual orientation, gender identity, age, color, religion, national origin, disability, genetic information, protected veteran's status, or other legally protected classification in accordance with applicable federal, state and local law. If you need an accommodation because of a disability to complete an online application, please contact the Avient HR Team by emailing, ApplicationAccommodation@Avient.com. |