New

Per Diem Outpatient Quality Assurance Specialist

Mass General Brigham (Enterprise Services)
United States, Massachusetts, Somerville
399 Revolution Drive (Show on map)
Sep 11, 2025
Responsible for developing, delivering, and maintaining coding education programs for medical coders and related staff. This role ensures coders are equipped with the knowledge and skills to assign accurate codes, comply with regulations, and support revenue cycle performance. Essential Functions Design, implement, and update education programs based on current coding guidelines, regulations, and industry standards. Lead training sessions, workshops, and webinars on CPT, ICD-10, HCPCS, compliance, and documentation improvement. Develop engaging e-learning modules and online content using modern tools and platforms. Provide direct support to coders through feedback on accuracy, compliance, and documentation use. Partner with Coding Education teams to reinforce the link between documentation quality and coding accuracy. Conduct coding audits, delivering actionable feedback to strengthen coder proficiency. Maintain ongoing education opportunities to keep staff current on coding updates and healthcare trends. Educate coders on compliance, ethics, and fraud prevention to uphold organizational standards. Education Bachelor's Degree Health Information Management required or Bachelor's Degree Related Field of Study required Experience can be accepted in lieu of degree Licenses and Credentials Coding certification required: CCS-, CPC, CPMA, CDEO, RHIA, or RHIT Experience* 3+ years of coding experience; auditing or education experience strongly preferred. Knowledge, Skills and Abilities Strong instructional skills, including the ability to engage learners, present complex concepts clearly, and adapt teaching methods to various learning styles. In-depth understanding of provider-based billing concepts, professional coding standards, and the differing guidelines across outpatient and inpatient settings Excellent communication skills, both written and verbal, to deliver training content effectively and interact with diverse learners. Strong analytical skills to evaluate coding accuracy, identify training needs, and measure training effectiveness. Ability to collaborate effectively with coding staff, trainers, managers, and other stakeholders. Mass General Brigham Incorporated is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.