Overview
VNS Health Hospice Liaisons help patients and families navigate the transition from hospital to hospice so that patients receive meaningful care at the end of life, surrounded by their loved ones. Hospice Liaisons use empathy to help patients and families understand the value that hospice provides, integrity to coordinate infusion and pain management preparations to allow patients to come home safely, and agility to navigate the healthcare system to maximize the time friends and family spend together at the end of life. Join us in building on our 130-year history and innovative Future of Care, built by visiting nurses like you. SCHEDULE: Monday-Friday 9:00am-5:00pm LOCATION: MSH Manhattan 1176 5th Ave New York, NY 10029
Evaluates patient referrals to determine appropriateness for admissions to the Hospice Program and/or other VNS Health services based on admission criteria and recommends alternative plans of care as appropriate. Conducts in-facility assessments in accordance with VNS Hospice care admissions policies and procedures. Under special circumstances, may evaluate and admit patients to inpatient VNS Hospice Care. Provides consultation and counseling to referrers, patients and/or families about VNS Health Hospice Care and end of life care options. Acts as a liaison to patients and families during the transitional period between patient's discharge and the initiation of Hospice Team services in the region. Coordinates initial Hospice care services with the Hospice Team Coordinator, including ordering supplies, equipment, medications, infusion services, continuous care staffing, etc. as needed. Ensures that needed equipment and services are in place prior to patients' referral for hospice care. Collaborates with clinical management and staff to ensure that the needs of patients are being met at the time of discharge or before accepting the patient for home hospice care services. Establishes and promotes ongoing collaborative relationships with program staff, institutional personnel, and other facilities to ensure the coordination of appropriate referrals. Determines insurance coverage for requested hospice services and informs patients and families of sources and extent of coverage. Interprets reimbursement and coverage issues to hospital staff and negotiates with third party payor when necessary to expedite discharge. Participates in the Hospice Continuous Quality Improvement meetings related to improved quality patient care. Provides reports of statistical data of referral and marketing activity related to the facility and hospice program and submits findings to Dir. of Community and Provider Relations. Acts as a VNS Hospice Care representative at institutional and community programs and functions.
Attractive sign-on bonus and referral bonus opportunities Generous paid time off, starting at 30 days of paid time off and 9 company holidays Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability Employer-matched retirement saving funds Personal and financial wellness programs Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care Generous tuition reimbursement for qualifying degrees Opportunities for professional growth and career advancement Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities
Qualifications
Licenses and Certifications:
Education:
Associate's Degree in Nursing or Master's degree in social work Required or Bachelor's Degree in Physical Therapy from an approved program /school Required Bachelor's Degree in Nursing or other health related field Preferred Post-baccalaureate degree in Physical Therapy Preferred
Work Experience:
Minimum of two years of clinical experience, preferably in a Hospice or Palliative Care Program, or Oncology services required Strong clinical foundation with the ability to understand and converse in clinical terminology required, particularly with non-clinicians. Required Ability to be persuasive, negotiate to win-win outcomes and demonstrate exceptional customer service skills required Effective oral and written communication skills required Proficiency in personal computer operations including MS Office applications Required Experience in sales, marketing management, administration, education and/or discharge planning preferred Valid driver's license may be required, as determined by operational/regional needs
Pay Range
USD $85,000.00 - USD $106,300.00 /Yr.
About Us
VNS Health is one of the nation's largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us - we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 "neighbors" who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.
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VNS Health
paid time off, tuition reimbursement
Sep 08, 2025