Operations Specialist I

Operations Specialist I

Considering a job change? Take look at Aon! We are hiring for Premium Administration Specialist with our Operations team based in Farmington, CT. This is a hybrid role with three days in the office, two days virtual.

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team, and we are passionate about helping our colleagues and clients succeed.

• Review and correct policy applications to meet insurance carrier's rules and guidelines. Work with the enrollers and carriers to issue policies in an accurate and timely manner.
• Correct applications within 3 days of receipt against carrier's rules, rates and sample application for completeness and accuracy with timely submissions to meet Sales Rep payroll schedule.
• Connect with case manager on quality of applications during enrollment period and check for missing information before returning applications to the case manager.
• Write letters for missing and /or additional information and forms using standardized formatted letter if information was not obtained while case was ongoing. Document action taken in policy notes. Diary and follow up for quality assurance before final transmittal of business to insurance carrier within guideline requirements.
• Cancel applications when a request for cancel is received before the first deduction report is generated and prior to final transmittal. Work with Premium Administration regarding cancellations.
• Run transmittal reports, rate check reports and check against policy applications. Run census check to make sure information required by account to start deduction is accurate. Run reports to compare and complete deduction authorizations.
• Perform additional review and follow up until all necessary data is complete for policy issuance.
• Complete accurate transmittal of policy applications to the insurance carriers in a timely manner.
• Work with the insurance carriers to ensure policies are issued efficiently. Research to verify rates and coverage before going back to carriers. Advise the Insured's in writing and the Premium Administration team of the closing of applications that are declined and closed for outstanding requirements.
• Keep updated manuals of insurance carrier's templates, rates, sample applications and other material for correct applications.

• Proven knowledge of MS Outlook, Word and Excel
• Must be able to follow the prescribed client services processes with the highest level of professionalism and achieve specified levels of persistency and quality of production work with clients to meet precise deadlines.
• Must have high level interpersonal, organizational and communication skills (verbal and written)

Physical demand is moderate paced although specific deadlines are required and must be met. Office work is performed while sitting the majority of time. This position requires an employee to use various office equipment, including PC, copier, telephone and fax machine.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

The salary range is $40,000 - $46,000 annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data.

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply.

We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at ReasonableAccommodations@Aon.com or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.

A summary of all the benefits offered for this position:

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

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