New

Director of Customer Program Management (Strategic Engagements)

Synopsys
$214000-$321000
United States, California, Sunnyvale
Aug 20, 2025
We Are: At Synopsys, we drive innovations shaping the way people live and connect. Our technologies enable breakthroughs in chip design, verification, and IP integration, powering the future of high-performance silicon and software. Join us to help transform tomorrow. You Are: A strategic, customer-focused leader with deep expertise in program management, SoC design flows, and the IP ecosystem. You thrive in dynamic environments, excel at building trusted relationships, and have a proven track record of leading teams to deliver outstanding customer experiences and business results. What You'll Be Doing: Lead a team of Program Managers supporting IP engagements and customer success. Shape the strategic direction of customer experience for your region. Drive end-to-end customer journeys from pre-sales through silicon success. Collaborate with cross-functional teams to ensure customer satisfaction. Manage escalations and resolve issues proactively. Partner with Sales to support contract closure. The Impact You Will Have: Enhance customer satisfaction and IP integration success. Improve Synopsys products through customer feedback. Resolve escalations efficiently to maintain strong relationships. Lead and inspire a high-performing team. Drive operational excellence and strategic improvements. Support key business and customer objectives. What You'll Need: B.S./M.S. in Electrical Engineering or related field. 15+ years in engineering or program management roles. 10+ years of people management experience. Experience with contract negotiations. Strong communication and leadership skills. Who You Are: Strategic, customer-centric, and agile. Collaborative and inspirational leader. Excellent communicator and problem solver. The Team You'll Be A Part Of: Join the Customer Engagement and Success team, working with global partners and cross-functional Synopsys groups to deliver IP integration and customer satisfaction. At Synopsys, we want talented people of every background to feel valued and supported to do their best work. Synopsys considers all applicants for employment without regard to race, color, religion, national origin, gender, sexual orientation, age, military veteran status, or disability. In addition to the base salary, this role may be eligible for an annual bonus, equity, and other discretionary bonuses. Synopsys offers comprehensive health, wellness, and financial benefits as part of a competitive total rewards package. The actual compensation offered will be based on a number of job-related factors, including location, skills, experience, and education. Your recruiter can share more specific details on the total rewards package upon request. The base salary range for this role is across the U.S. Apply Now