PARKING SYSTEMS TECHNICIAN

Occupational Summary

Perform a variety of highly technical, electric, electronic, computer, and mechanical tasks related to the installation, modification, operation, support and maintenance of sophisticated parking access and revenue systems.

Work Performed

• Ensure all systems are correctly configured and fully functional, including development and maintenance of necessary interfaces. Apply high degree of mechanical aptitude and skill to troubleshoot, diagnose, and repair these systems.
• Exercise strong understanding of networks andconnectivity to ensure maximum systems availability and thus ensuring strong revenue flow.
• Coordinate the work performed by service contractors, vendors, and other University maintenance staff to include maintenance, calibration, and installation/removal of systems.
• Provide regular and detailed reporting to management, to include services performed, outages and resolution of same, and recommendations for repairs and replacements. Trending of mean-time-between- failures (MTBF) of equipment and systems should be included in these reports.
• Perform other maintenance tasks, to include but not limited to, grounds- keeping, maintenance of parking facilities and lots, revenue collection and other duties appointed by department manager.

Required Qualifications at this Level

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Duke University provides an annual base salary range for this position as USD $19.15 to USD $29.37. Duke University considers factors such as (but not limited to) scope and responsibilities of the position; candidate's work experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer.

Your total compensation goes beyond the dollars on your paycheck. Duke provides comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of family-friendly and cultural programs to eligible team members. Learn more at: https://hr.duke.edu/benefits/

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions thatre quire specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Requires a background in electronics normally acquired through a two-year Associate degree program in a field such as electronics or computer technology, or equivalent work/on-the- job training experience.

Minimum five years in a parking environment, preferably in an educational environment. Preference given to candidates with Parkeon, Amano McGann, and T2 expertise.

Certified Electronic Technician (CET) rating preferred.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends onthe robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.