Orientation Coordinator - Field Operations Centers

Location: Onsite Mesa, AZ

Schedule: Mon - Thu 7:30am - 5pm, Friday 8am-5p

What work will you perform?

As an Orientation Coordinator at Landstar, you will support the new hire and continued education for newly contracted CDL Owner Operator drivers (Landstar Business Capacity Owners or BCO's), ensuring they understand Landstar's systems and procedures. This involves hosting open, interactive forums for questions, providing guidance on finding loads and getting paid, and emphasizing the use of essential Landstar business tools and resources. In this role, you will also offer instruction on Landstar policies, safety regulations, and driving techniques in addition to assisting with cost calculations and updating files while also serving as backup for fellow coordinators. Your responsibilities will include expense tracking and managing incoming calls, along with any special projects that arise.

Essential Responsibilities:

• Facilitate an open forum where new BCO's and Operators receive assistance and support.
• Acclimate new BCO's and Operators to the "Landstar System" (i.e., how to find loads,
• Update BCO and Operator files in iSeries 400, as necessary.
• Provide solutions for BCO and Operator questions/problems/concerns.
• Perform as intermittent backup for Landstar peers as necessary
• Actively participate in onsite Safety meetings
• Handle incoming calls from BCO's and Operators.
• Special projects and assignments as needed.
• Deliver instruction on Landstar policies, logging, hazardous materials, regulatory information, and "Decision Driving" skills and techniques
• Promote the importance of essential Landstar business productivity resources (including, but not limited to, business planners, Landstar website and intranet, industry specific apps, and precalculated interactive excel spreadsheets).

Required Minimum Experience and Education:

• High School Diploma or GED required
• One year of operations and/or safety experience, or combination of both

Preferred Experience:

• 1 year of leadership, coaching, or training experience
• 6 months of experience with in-person presentations
• 6 months of transportation experience
• Combination of any of the above

Knowledge, Skills, and Abilities:

• Ability to engage, educate, and train individuals in a fast-paced environment
• Microsoft Office (Outlook, Excel, PowerPoint)
• Strong oral and written communication skills
• Professional demeanor
• Good organizational skills including time management

Why work at Landstar?

Landstar is seeking hard-working and dedicated employees committed to exceeding the expectations of those we serve. We employ a highly diverse workforce and welcome employees from all cultures and backgrounds to our team.

Our workplace culture is second-to-none. Landstar provides a safe and professional work environment in which to thrive and grow. We offer competitive compensation, robust benefit plans including affordable medical plans, employer 401(k) match, paid time off, tuition assistance and much more.

If you want to be part of a top-notch transportation company with an emphasis on safety, service, teamwork, and dedication then Landstar is the place for you!

Landstar is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other characteristic protected by federal, state or local laws. Landstar will provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should send an e-mail to employment@landstar.com.

Privacy Policy

Landstar uses application information only for employment related purposes, including background investigations and regulatory compliance. Landstar will not disclose the information to any other person or entity, unless compelled by force of law. Landstar stores your application information on computers operated by Ceridian. This on-line application software is provided by Ceridian under an agreement which specifies that Ceridian will not disclose or make any use of application information stored on its secure servers.