Patient Surgery Scheduler- Methodist Surgery Administration

• Responds promptly to scheduling request.
• Obtains complete scheduling information in an accurate, efficient and professional manner.
• Performs the scheduling function of the Surgical Services by utilizing the scheduling computer system and other computer/manual systems.
• Compiles all information required, and schedules surgery time as requested by physician.
• Appropriately schedules pre-testing times.
• Presents a customer driven approach.
• Identifies case specific needs and communicates appropriately:
• Timely accurate recording and reporting of information
• Identifies potential problems and alerts appropriate resource.
• Initiates appropriate action to ensure needs are met.
• Composes and arranges the surgery schedule to ensure efficient room utilization.

• Determines proper scheduling requirements and/or limitations to requested procedure.
• Schedules patients appropriately in a timely manner to ensure customer satisfaction.
• Exhibits a high level of proficiency in the use of the computerized scheduling system.
• Ensures appropriate allocation of block and open time.
• Maintains awareness of utilization and initiates release time appropriately.
• Collaborates with surgeon, anesthesia, and surgery leadership to provide convenient access.
• Aware of actual procedure time and allocates appropriately.

• Demonstrates the ability to assess the amount of time required in each case.
• Demonstrates the ability to work with various physician offices as well as other customers, in scheduling procedures.
• Demonstrates effective decision making, communications and interpersonal relations to ensure a positive image of the organization and to ensure customer satisfaction.
• Collaborates with appropriate resources.
• Identifies conflicts/problems and refers to appropriate resources.
• Seeks ways and means to increase efficiency.
• The ability and willingness to train and support new employees on the scheduling process.
• Ensures information is timely, complete and accurate.
• Is sensitive to the chart room activities and needs.
• Information is entered into the computer system in an accurate and timely manner.
• Seeks ways to improve communication.
• Collaborates with appropriate resources to ensure accuracy of changes in the schedule.
• Collaborates with Chart room and Pre-Op to ensure efficient, effective and timely preparation and patient flow.
• Stays updated with current scheduling processes with the computerized scheduling system.

• Works alternating shifts when necessary: is willing to work when needed other than previously scheduled times.
• Enhances workflow through successfully collaboration of job functions between shifts and all areas of the department.
• Completes job assignments in a timely manner within shift to decrease customer waiting times.
• Is committed to organization/departmental goals; keeps management informed of conditions.
• May prepare special reports as requested by the manager of surgery scheduling to document utilization and processes of the surgery scheduling services.
• Accepts, assists with and supports unit changes with explanation.
• Willingness to assist peers in assignment completion.
• Sensitive to the needs of unit and other personnel.
• Assist with staffing problems.

Find it here.

Discover the job, the career, the purpose you were meant for. The supportive and inclusive team where you can thrive. The place where growth meets balance - and opportunities meet flexibility. Find it all at Carle Health.

Based in Urbana, IL, Carle Health is a healthcare system with nearly 16,600 team members in its eight hospitals, physician groups and a variety of healthcare businesses. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet designations, the nation's highest honor for nursing care. The system includes Methodist College and Carle Illinois College of Medicine, the world's first engineering-based medical school, and Health Alliance. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: human.resources@carle.com.