Staff Quality Assurance Engineer

What you will be doing:

The Staff QA Engineer verifies software products and systems to ensure they are functioning as described in the business requirements and design documents associated with the product or system. This individual develops and executes exploratory, manual, load tests, and automated tests to ensure product quality. Work is performed within guidelines and standards followed by the enterprise regarding methodologies, version control, documentation, continuous integration, continuous deployment, automation, policy compliance and team collaboration.

The Staff QA Engineer implements, monitors, and improves methodologies and best practices across the service line. Strong knowledge of software QA methodologies, tools, and processes is expected. The role provides guidance, support, and mentorship to teammates. The Staff QA Engineer provides oversight to multiple projects and ensures quality in each area. He/she must adapt to changes in scope, schedule and assignments quickly (learning on the fly) with little or no direction.

This role requires a working knowledge of SQL (writing single-table or multi-table joins, relational/dimensional database concepts, database query tools) and skills in the development of test automation (using UIPath, AbInitio DQE, Selenium, Cucumber or equivalent technologies). The person in this role must be self-motivated to learn about new and emerging testing technologies and capabilities. The Staff QA Engineer has full latitude for independent judgment when writing validation criteria and when writing and executing test scripts.

Key Responsibilities

Responsibility #1- 50%

Test Scripts / Test Automation
* Create detailed, comprehensive, and well-structured test plans and test cases. Review and provide feedback on test plans and cases of others.
* Provide expertise, direction, and set the course for a common framework approach for test automation
* Design, develop and execute automation scripts using tools determined by the enterprise. Understand the various AUTs and the test automation requirements, and how that impacts the selection of appropriate test automation frameworks, tools, and solutions.
* Drive rapid acceleration of automation initiatives through analysis, deployment and operation of best-of-breed automation tools suited to the product line and testing scenario.
* Takes accountability to ensure the team is implementing requirements accurately. Experience eliciting requirements within the context of a project.
* Ability to define a team testing strategy.
* Ability to mentor team members on test driven development. Strong knowledge of software QA methodologies, tools & processes.
* Implementation of best practice techniques for test-driven development, value-based exploratory testing, risk identification, and production support
* Assess test gaps with respect to customer use cases and add them to continuous development pipeline.

Responsibility #2 - 25%

Process and Tool Competencies
* Expert at Agile/Scrum development process. Can look at big picture and make recommendations on changes and improvements. Run the process - SCRUM Master or equivalent, certification preferred; mentor other team members in Agile process; perform work prioritization and grooming, create & manage release plans; utilize process metrics for planning and product owner discussions.
* Leads team in points estimation for QA work. Assists in story and roadmap review to keep things estimated.
* Manage and assign issues; prioritize issues; put issue resolutions into releases.
* Provide direction on areas & products to investigate; weigh pros & cons to recommend the go-forward path.
* Manage deployment CRs/JIRAs/deployment emails; seek and implement deployment process improvements.
* Actively seek technical debt to reduce; add debt reduction to team's workload.
* Set standards for tools.
* Interact with the standards makers/overseers, delegate compliance work to team members. Retain audit compliance while supporting end users during testing cycle.
* Proficient in change management tools including ServiceNow.

Responsibility #3 - 25%

Team/People/Culture Competencies
* Ability to lead a distributed team.
* Experience mentoring QA engineers.
* Able to resource-level work across multiple teams.
* Knowledge of cross-functional and matrixed team structure and ability to deliver QA testing in this structure.
* Assist with interviews and assessments of QA candidates to bring on board.
* Accurate workload assessment and recommendations to leadership on type and timing of testing team growth and reduction.

Required Qualifications

Work Experience:

Education:

Preferred Qualifications

Skills:

* Experience of Software QA methodologies, tools, and processes
* Knowledge of test automation tools such as UIPath, AbInitio DQE, Selenium, or equivalent
* Experience managing a team involving automation tools in Agile environment

Experience:

* Prefer 7 years' experience

Additional Job Requirements:

• Remain in a stationary position for prolonged periods of time

• Be adaptive and change priorities quickly; meet deadlines

• Attention to detail

• Operate computer programs and software

• Ability to communicate effectively with audiences in person and in electronic formats.

• Day-to-day contact with others (co-workers and/or the public)

• Making independent decisions

• Ability to work in a collaborative business environment in close quarters with peers and varying interruptions

Employees also receive access to the following benefits:

* Health, dental, vision, life and disability insurance

* 401k retirement program

* Paid time off

* Participation in Premier's employee incentive plans

* Tuition reimbursement and professional development opportunities

Premier at a glance:

• Ranked #1 on Charlotte's Healthiest Employers list for 2019, 2020, 2022, and 2023 and 21st Healthiest Employer in America (2023)

• Named one of the World's Most Ethical Companies by Ethisphere Institute for the 16th year in a row

• Modern Healthcare Best in Business Awards: Consultant - Healthcare Management (2024)

• The only company to be recognized by KLAS twice for Overall Healthcare Management Consulting

For a listing of all of our awards, please visit the Awards and Recognition section on our company website.

Employees receive:

• Perks and discounts

• Access to on-site and online exercise classes

Premier is looking for smart, agile individuals like you to help us transform the healthcare industry. Here you will find critical thinkers who have the freedom to make an impact. Colleagues who share your thirst to learn more and do things better. Teammates committed to improving the health of a nation. See why incredible challenges require incredible people.

Premier is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to unlawful discrimination because of their age, race, color, religion, national origin, ancestry, citizenship status, sex, sexual orientation, gender identity, gender expression, marital status, familial status, pregnancy status, genetic information, status as a victim of domestic violence, covered military or protected veteran status (e.g., status as a Vietnam Era veteran, disabled veteran, special disabled veteran, Armed Forces Serviced Medal veteran, recently separated veteran, or other protected veteran) disability, or any other applicable federal, state or local protected class, trait or status or that of persons with whom an applicant associates. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. In addition, as a federal contractor, Premier complies with government regulations, including affirmative action responsibilities, where they apply. EEO / AA / Disabled / Protected Veteran Employer.

Premier also provides reasonable accommodations to qualified individuals with a disability or those who have a sincerely held religious belief. If you need assistance in the application process, please reply to diversity_and_accommodations@premierinc.com or contact Premier Recruiting at 704.816.5200.

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