Student Financial Aid Analyst I - TTU Online

Lubbock

41955BR

Student Financial Aid

Position Description

The Student Financial Aid Analyst plays a crucial role in supporting the financial aid department of Texas Tech University by providing comprehensive analysis, evaluation, and administration of student financial aid programs. This position involves meticulous attention to detail, strong analytical skills, and a deep understanding of financial aid policies and regulations.

About the University

Established in 1923, Texas Tech University is a Carnegie R1 (very high research activity) Doctoral/Research-Extensive, Hispanic Serving, and state-assisted institution. Located on a beautiful 1,850-acre campus in Lubbock, a city in West Texas with a growing metropolitan-area population of over 300,000, the university enrolls over 40,000 students with 33,000 undergraduate and 7,000 graduate students. As the primary research institution in the western two-thirds of the state, Texas Tech University is home to 10 colleges, the Schools of Law and Veterinary Medicine, and the Graduate School. The flagship of the Texas Tech University System, Texas Tech is dedicated to student success by preparing learners to be ethical leaders for a diverse and globally competitive workforce. It is committed to enhancing the cultural and economic development of the state, nation, and world.
About Lubbock:Referred to as the "Hub City" because it serves as the educational, cultural, economic, and health care hub of the South Plains region, Lubbock boasts a diverse population and a strong connection to community, history, and land. With a mild climate, highly rated public schools, and a low cost of living, Lubbock is a family-friendly community that is ranked as one of the best places to live in Texas. Lubbock is home to a celebrated and ever-evolving music scene, a vibrant arts community, and is within driving distance of Dallas, Austin, Santa Fe, and other major metropolitan cities. Lubbock's Convention & Visitors Bureau provides a comprehensive overview of the Lubbock community and its resources, programs, events, and histories.

Major/Essential Functions

• Provide comprehensive counseling to online students regarding financial aid eligibility through virtual, phone, and email conversations.
• Assists in the oversight of financial aid operations for TTU Online, specifically. May assist with other office projects as needed.
• Conducts operational processing for all TTU Online students. Keeps abreast of all pertinent federal, state and institutional regulations, laws and policies.
• Review financial aid applications to determine student eligibility and authorize awards for various federal and state aid programs, including Federal Pell & FSEOG Grants, Federal Direct Subsidized Loans, Texas Grant aid, Unsubsidized Loans, Federal PLUS Loans, and Private Loans.
• Answer questions and requests from students, parents, or guardians in person or in writing regarding financial aid programs and eligibility. Review campus financial aid processes to ensure the accurate and timely processing of student financial aid files and the proper processing of federal funds in accordance with Title IV regulations. Collaborate with leadership team to ensure campus compliance to regulations, and institutional policies and procedures.
• Ensure loan requirements such as transfer monitoring are processed timely for awarding and timely disbursement of funds.
• Will work with Operations team members to review SAP appeals, R2TV calculations, and changed circumstances (Professional Judgement) reviews. Inform students of approval or denial of financial aid appeals; inform students when placed on probation or suspension, or if they have been terminated from a financial aid program.
• Access federal databases (NSLDS, COD, FSAPartners) to manage and resolve issues.

Required Qualifications

Bachelor's degree plus one year related experience or a combination of education and progressively responsible related experience to equal five years.

Preferred Qualifications

• Previous Financial Aid or related experience. An equivalent combination of relevant education and experience may be considered.
• Excellent organizational skills; detail oriented; strong communication skills
• Ability to make quality decisions based on available information; ability to respond effectively in a variety of situations.

Safety Information

Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all TTU employees.

Does this position work in a research laboratory?

No

Special Instructions to Applicants

Must be able to access all federal and state financial aid system websites in order to perform the essential functions of this position. Must not be in default on student loans, which will prevent access to these systems (NSLDS, COD, etc.).

Required Attachments

Cover Letter, Professional/Personal References, Resume / CV

Job Type

Full Time

Pay Basis

Hourly

Minimum Hire Rate

13.41

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan by visiting www.depts.ttu.edu/hr/payplan.

Travel Required

Up to 25%

Shift

Day

Schedule Details

M-F / 8-5

Grant Funded?

No

Job Group

Information and Records Clerks

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.