Business Operations Manager

Are you looking to serve as a trusted strategic executioner, and can you manage critical initiatives and optimize operational efficiency? If you say yes, then apply for the Business Operations Manager, Regions, and North America role in Chicago or New York City. This position reports to the Chief of Staff, Global Regions and North America. This is an office-based position.

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed!

Project Management

• Lead projects from requirements definition through deployment, identifying schedules, scopes, budget estimations, and implementation plans.
• Coordinate internal and external resources to ensure that projects adhere to scope, and schedule
• Build and manage relationships with relevant client partners, offering day-to-day contact on project status and changes
• Report project outcomes and/or risks to the appropriate management channels and raise issues, as necessary, according to project work plan

• Establish strong rapport with North America and our region leaders and colleagues and collaborate to develop and implement the organization's strategic priorities.
• Help prepare for client meetings and client events
• Monitor performance against key business objectives and identify opportunities for growth and improvement.
• Be informed of financial performance, operational metrics, and market trends to inform and support decision-making.
• Prepare presentations, briefings, and reports for NA and Region Leadership teams

• Assist with the operational cadence of the organization, including supporting the planning and management of leadership team meetings and cross-functional initiatives
• Collaborate with key collaborators (Growth Ops, Finance, HR, Marketing, etc.) to ensure the effective implementation of strategic plans.
• Support recurring CEO updates on key information and actions and aids in the execution
• Facilitate collaboration and alignment across diverse teams.
• Improve operations by recognizing areas for improvement, simplifying procedures, and incorporating standard methodologies.

The Business Operations Manager, Regions and North America serves as a trusted executor and operational manager to optimize efficiency, and foster alignment between strategic goals and day-to-day execution across the organization.

• 5 plus years of proven experience supporting business executive leadership.
• Solid project management experience working with varied and multiple projects at a time.
• Data analysis and reporting expertise combined with summarizing the results to tell the story.

Strong written and verbal abilities required to uphold a polished image when interacting with senior executives.

Organization skills with a focus on prioritization.

Education: Bachelor's degree or equivalent experience in the industry.

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply.

We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at ReasonableAccommodations@Aon.com or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.

For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.

Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

The salary range for this position (intended for U.S. applicants) is $125k to $135k annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location.

A summary of all the benefits offered for this position:

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

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