Account Specialist II, CSG Group

Account Specialist II - Construction & Infrastructure Group

Do you want to join a collaborative team where your attention to detail, organizational skills, and ability to manage complex client needs will be valued and supported by a culture of learning?

Join a top-tier team where you'll drive impactful results for our clients by delivering innovative solutions within our Construction and Infrastructure Group based in Chicago, IL. This position offers flexibility, with the option to work in a hybrid (in-office/virtual) model or fully on-site.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

• Performs account servicing functions including miscellaneous office duties in support of account servicing.
• Collects and analyzes data on exposures, loss history and standard and unique coverage needs for submissions.
• Handles client open items lists and responds to client ad-hoc requests.
• Captures and analyzes data and drafts assigned elements of client service plans, stewardship reports and other convincing presentations tailored to the needs of the audience and the circumstances of the presentation.
• Actively supports and supervises the renewal process. At the direction of the Account Executive, drafts quote comparisons and follows up for binders, policies and endorsements.
• Attends renewal meetings with Account Executives (as needed)
• Where applicable, serves as the primary collaborate with Aon Client Services (ACS), coordinating activities of the client service team and ACS to ensure that key processes assigned are performed effectively.
• Receives and handles routine and complex coverage inquiries and endorsement requests. Serves as key client liaison for items such as certificates, auto IDs, location additions, invoices, WC posting notices, allocations, premium finance agreements, summaries of insurance, and policy transmittals.

How this opportunity is different

The Account Specialist handles key Aon processes that serve clients. You are responsible for helping manage client relationships, for the internal processes and communication that contribute to the value delivered to clients. Account Specialists are required to have the ability to maintain relationships between the Client, the Account Executive and the Brokers.

Skills and experience that will lead to success

Required Experience:

• 3+ years of experience within the insurance industry, construction experience highly preferred.
• Effective organizational and time management skills.
• Ability to communicate effectively, orally and in writing.
• Effective presentation skills
• Knowledge of construction insurance.
• Ability to handle multiple tasks simultaneously.
• Proficiency in PC office products such as Word, PowerPoint, Excel and Outlook is required, Evidence of ability to become proficient in the use of Aon specific software tools.
• Advanced experience in Excel utilizing complex spreadsheets.
• Active P&C insurance license (or required within 4 months of employment)

Education:

• Bachelors' Degree or equivalent years of experience.

How we support our colleagues

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply.

We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at ReasonableAccommodations@Aon.com or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.

For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.

Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Pay Transparency Laws:

The salary range for this position (intended for U.S. applicants) is $70,000 - $85,000 annually. The actual salary will vary based on the applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on the applicant's geographic location.

The salary range reflected is based on a primary work location of Chicago, IL. The actual salary may vary for applicants in a different geographic location.

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