New

Call Center Agent

TEKsystems
$21.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, California, San Diego
Aug 08, 2025
Location: Zip Code: 92131 Experience Level: Entry-Level Industry: Healthcare / Medical Support Are you passionate about helping others and thrive in a fast-paced, team-oriented environment? Join a dynamic healthcare call center where your communication skills and attention to detail make a real difference in people's lives. What You'll Do: * Handle inbound and follow-up calls with professionalism and empathy. * Provide support on prior authorizations, general inquiries, and sensitive healthcare information. * Deliver exceptional customer service while maintaining a high level of accuracy in data entry. * Navigate and update multiple systems to ensure seamless communication and record-keeping. * Manage a high call volume-50 to 100 calls per day, depending on complexity-while maintaining quality and accuracy standards. What You Bring: * 1+ year of recent high-volume call center experience (within the last 2-3 years). * Strong background in healthcare, medical, or customer service environments. * Steady work history-no jumpy resumes. * Typing speed of 30+ WPM and solid computer literacy. * Ability to multitask across various systems while staying focused and detail-oriented. Skills & Tools: * Call Center Operations * Healthcare & Medical Terminology * Customer Service Excellence * Typing & Data Entry * Multi-System Navigation Assessments Required: * Typing Test - One Space Version (1 minute) * Call Center Telephone Skills - IKM Assessment Pay and Benefits The pay range for this position is $21.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in San Diego,CA. Application Deadline This position is anticipated to close on Aug 15, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.