Director, Sales Enablement & Training Production

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

The Global Sales Enablement team is seeking aDirector, Sales Enablement & Training Production to lead content production for sales enablement and training. This essential role is responsible for leading the end-to-end design, development, and deployment of sales training content tailored for a global sales force. This role involves creating and executing comprehensive sales training curriculums end-to-end, including instructional design and production of written, video, and multimedia content for a global audience. The ideal candidate is a skilled learning/instructional designer and storyteller with the ability to digest complex material and convert it into clear, consumable content for a sales audience, working collaboratively with subject matter experts without over-reliance on them. This position is pivotal in strategizing and implementing innovative learning solutions, laying the groundwork for a long-term goal of building a full production team and engine.

Accountabilities

• Designing and developing comprehensive sales training curriculums to engage and educate a global sales audience.
• Executing the production of diverse learning content, including written, video, and multimedia formats.
• Translating complex and technical product-level assets into simple, narrative-focused content with a human tone.
• Leading video production and editing efforts to produce high-quality training materials.
• Utilizing strong storytelling skills to craft engaging learning experiences across various multimedia platforms.
• Applying basic to intermediate HTML coding skills to enhance digital content across different tech stacks (e.g. LMS, LXP, Knowledge Management, Capability Academy).
• Independently managing the intake of complex source material, crafting a cohesive narrative without extensive reliance on subject matter experts.
• Strategically building and developing a production team and engine to support long-term sales enablement initiatives.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Basic Qualifications

• 10 or more years of work experience with a Bachelor's Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualifications

• 12 or more years of work experience with a Bachelor's Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
• Extensive experience in Instructional and Learning Experience Design
• Strong Writing ability (narrative focused)
• Strong Storytelling across multimedia (video, written, application/exercises, etc)
• Ability to intake complex source material (sometimes incomplete or very technical product-level assets) and craft full narrative, translated to simple human tone/language - without reliance on SMEs or product experts
• Video Production/Editing
• Basic HTML code (tables, divs, etc.) - Intermediate/advanced preferred
• Experience sales enablement concepts, methodologies, frameworks, competency models a plus

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 169,100.00 to 245,400.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.