Recreation Supervisor

At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.

Named one of Central Florida's Top Workplaces and one of America's Best-in-State Employers by Forbes, we are committed to our "power of we" culture.

Are you looking for a place where you can bring your authentic self to work every day andbe able to connect, engage and delight?

• We offer excellent benefits and perks including one free meal per shift and free theme park access.

• We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.

• We embrace diversity at our core and offer the opportunity for all team members to reach their potential.

• We invest in training and development opportunities for all team members.

• We promote social responsibility by being a good neighbor in the community.

• We care for you, just as we care for others.

About Lakewood Regional Support

Our regional support center provides resources to our hotels for multiple areas including Human Resources, Engineering, Purchasing, Accounting, Security, Group Reservations, Guest Contact Center, Information Technology, Laundry and Communications.

Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what race, age color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer:

• Competitive health & wellness benefits, 401(k) & company match
• Paid Sick Days, Vacation, and Holidays, Paid Bereavement
• Pet Insurance and Paid Pet Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Team Member Hotel Rates, other discounts, perks and more

What We're Looking For:

We're seeking a proactive, service-driven leader who thrives in a fast-paced, guest-focused environment. You'll assist in oversee daily recreation operations, support team performance, and ensure every guest interaction on the pool deck reflects our high standards for safety, cleanliness, and hospitality.

Who You Are:

• A confident and approachable leader with strong communication skills
• Highly organized and proactive, with the ability to manage multiple priorities
• Guest-focused and enthusiastic about creating a welcoming, engaging atmosphere
• Passionate about safety, service, and mentoring others

What You'll Do:

• Supervise daily operations of the pool, cabanas, and recreation areas
• Lead, coach, and train lifeguards and pool attendants, promoting excellence and accountability
• Ensure consistent adherence to safety procedures, including emergency readiness
• Greet guests, support towel service, and ensure consistent delivery of amenities
• Oversee the setup, refresh, and tear-down of cabanas and poolside
• Conduct daily walkthroughs of the swimming pool deck and fitness center, reporting any concerns
• Ensured towel inventory, pool deck cleanliness, and service efficiency is maintained
• Lead or assist with poolside retail, POS procedures, and lost and found protocols
• Maintain accurate records of incidents, inspections, and training
• Promote teamwork and uphold Loews standards of appearance, communication, and conduct
• Perform additional duties and support other departments as needed
• Attend department meetings and complete assigned training sessions
• Comply with hotel standards, uniform guidelines, and grooming policies
• Other duties as assigned

Your Qualifications Includes:

• High school diploma or equivalent
• Strong guest service and leadership skills
• Previous lifeguard experience required
• Must maintain current lifeguard certification, including passing written and physical exams
• Ability to meet monthly in-service training and physical readiness requirements
• Flexible availability, including weekends and holidays
• Previous supervisory experience, preffered

Who You'll Supervise:

• Lead Lifeguards, Lifeguards and Pool Attendants