Business Travel Sales Manager

About Us

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply.

Overview

Essential Duties and Responsibilities

The following are specific contributions that must be developed during the training program in order to successfully complete the program and be placed in a hotel:

*Solicit new and existing accounts to meet/exceed business travel revenue goals through telephone prospecting, outside sales calls, site inspections and written communication.

*Advanced level of producing business transient revenue through directly soliciting business via aggressive prospecting, making presentations, developing contracts, negotiating, and closing sales.

*Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current, and potential clients.

*Handle account details so that all pertinent aspects of solicitation and closing are complete and documented. Coordinate various departments' participation in servicing accounts.

*Prepare information for, meet with, and entertain clients as deemed appropriate by potential business from that account.

*Communicate both verbally and in writing to provide clear direction to all departments in the hotel to ensure high quality of service to customers.

*Participate in daily business review meeting, pre-convention meetings, training and other sales-related meetings as required.

*Attend trade shows, community events and industry meetings.

*Comply with attendance rules and be available to work on a regular basis.

*Perform any other job-related duties as assigned.

Qualifications and Skills

Education and Experience

*Bachelor's degree preferred.

*3+ years of past sales experience preferred.

*Hotel experience preferred.

Knowledge, Skills and Abilities

*Advanced knowledge of market trends, competition and key customers of the hotel.

*Must have experience in business travel at a similar size and quality hotel.

*Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and CI/TY. Advanced knowledge of sales skills, revenue management, training, and motivation of peers.

*Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.

*Effective verbal and written communication skills.

*Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Compensation

Benefits

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.