Description
MUST BE LOCATED IN CENTRAL OR EASTERN TIME ZONE!
Spok is looking for a full stack software developer to lead a team of engineers responsible for the technical implementation for the modernization of our call center applications. Working closely with the Enterprise Architect toward design and implementation of common components across the entire Spok suite of products, and the integration of new technologies such as Artificial Intelligence. This person will develop, enhance, and innovate solutions to improve the customer experience.
Essential Duties and Responsibilities
- Participate in design, development, and architecture of new features.
- Work with the product owner to ensure requirements and acceptance criteria are met
- Analyze existing solutions to highlight areas for improvements.
- Participating in and influencing conversations during team ceremonies; backlog refinement, planning, reviews, and retrospectives
- Support the application lifecycle (concept, design, test, release, and support). Follow established development, documentation, testing and deployment processes.
- Provide development support for existing applications in the field
- Assisting the team to troubleshoot and quickly resolve critical production issues
- Stay current with and anticipate technology evolutions
- Work cross-functionally and interdepartmentally to resolve complex customer problems.
Required Education, Skills, and Experience
- Bachelor's degree from four-year college or university and 8+ years' experience
- Strong experience as a Full Stack Software Engineer
- Strong Experience with .NET and C#
- Experience with relational databases such as MS SQL, Oracle
- Secure coding and Identity and Access Management Experience
- Experience as a tech lead/mentor to junior engineers
- Experience architecting complex solutions
- Experience with Agile development practices, preferably SAFe
- Experience with both OnPrem and Hybrid cloud solutions
Preferred Experience
- Experience working in a Healthcare/clinical environment or Call Center application
- Experience with modern front-end JavaScript frameworks such as React or Angular
- Experience with XML and JSON
- Experience with Oracle APEX
- Understanding of Docker is a plus
- JavaScript, HTML5, CSS, Angular
Pay and Benefits: There are a host of factors that can influence final salary for a position at Spok, including, but not limited to, geographic location, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at Spok that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At Spok, you will receive comprehensive benefits such as; three robust health, pharmacy, vision and dental care plans including a health savings account option, wellness, financial wellness, retirement, family support, continuing education, and time off benefits.
Spok, Inc., a wholly owned subsidiary of Spok Holdings, Inc. (NASDAQ: SPOK), headquartered in Plano, Texas is proud to be a global leader in healthcare communications. We deliver clinical information to care teams when and where it matters most to improve patient outcomes. Top hospitals rely on the Spok Care Connect platform to enhance workflows for clinicians and support administrative compliance. Our customers send over 70 million messages each month through their Spok solutions. Spok enables smarter, faster clinical communication.
Spok is a trademark of Spok Holdings, Inc. Spok Mobile and Spok Care Connect are trademarks of Spok, Inc.
At Spok, Inc., we provide equal opportunity to all employees and qualified applicants without regard to race, color, creed, religion, national origin, gender, sexual orientation, age, gender identity, genetic information, pregnancy, disability, protected veteran status, or any other protected status or characteristic. Should you have a disability and need assistance or accommodation in the application process, contact Human Resources at 1-800-852-8935
Spok, Inc
Jul 31, 2025