Support Service advisor

Are you passionate about helping students succeed?

Join our team as a Student Service Advisor and play a key role in supporting student re-enrollment and academic success. In this dynamic position, you'll provide personalized guidance to students facing academic, attendance, or personal challenges, helping them stay on track and reach their goals.

You'll also bring your broad technical knowledge of Student Services to the table, offering backup support across departments whenever needed. If you're a proactive problem-solver with a heart for student success and a knack for navigating complex systems, we'd love to meet you!

What We Offer:

$25 per hour
• Paid Training
• Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses
• This is a remote position; Candidate must live in MT or Pacific Standard time zone

• Support outreach efforts to students scheduled to return to campus, including re-enrollment and re-enroll-to-show initiatives.
• Collaborate with campus teams to identify and resolve scheduling challenges and advise students on available options.
• Monitor scheduling processes and flag issues such as unscheduled or rescheduling-needed students.
• Ensure all returning students are fully scheduled by established course start deadlines.
• Manage the Adobe Sign re-enrollment certification process across campuses as needed.
• Provide general support for student services tasks at both the division office and campus levels

Education / Experience

• High School diploma or GED required. Bachelor's degree a plus.

• 2-3 years of experience in education field preferred but not required

Skills

• Ability to advise and guide adult students in academic and life-skill matters
• Computer skills required (i.e., Word, Excel)
• Excellent customer service, communication and organizational skills
• Ability to multi-task in a fast-paced environment with tight deadlines
• Positive attitude and willingness to learn

It's all about the reputation. 60 years of experience, trusted by 35+ industry leading brands, 16 campuses, 16 technical programs. But it's not all about the numbers. Here at Universal Technical Institute and its family of schools, we care about YOU. We care about making a change in the lives of our employees and our students. We're on a mission to expand our reach and increase our impact, one life at a time and that starts with yours...Come and be a part of our legacy!

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