Applications Analyst - LIBRARY - TECH - Part-time

Work Type: Part-time

Nature of Work: Summary:
This is technical work in the support, implementation, documentation, development, analysis, installation, maintenance and upgrade of department/division specific computer systems and data. Work involves analyzing user needs and identifying appropriate software solutions, and gathering functional and technical information for bid specifications for selected software. The work includes providing technical support and training users on new or existing functionality and creating, maintaining, analyzing, and publishing various types of data to support projects and requests. An incumbent in this classification exercises independence in the performance of duties and receives general guidance from a supervisor.

Education and Experience: (The knowledge, skills, and abilities above may be acquired through, but are not limited to, the following combination of education and/or experience.)

Education equivalent experience:
Essential:
* Bachelor of Science degree in Computer Science, Management Information Systems, or a related field
AND
1) Two (2) years of experience in the support, installation, maintenance, and administration of a COTS or in-house developed business application or software application
OR
2) An equivalent combination of education and experience.

Required Knowledge, Skills, and Abilities: Competencies and skills:
Essential:
* Knowledge of department specific processes and procedures for assigned department/division.
* Knowledge of technical report writing using various tools (i.e., MS Access, Adobe, Crystal Reports, Oracle ADI, and Splash BI, SQL server reporting services) to enable reporting as required.
* Knowledge of and experience with databases. (e.g., query tools, import/export specifications, macros, modules and reporting) as well as knowledge/experience with web utilities, browsers and tools. (i.e., HTML, Java and JavaScript, .Net)
* Knowledge of and ability to operate a computer or other technology using standard or customized computer or systems software applications appropriate to the assigned tasks.
* Skill in the detection and timely resolution of software problems.
* Skill in researching short-term software needs of the department/division and to plan for the accommodation of those needs.
* Ability to learn and adapt to advances in computer and electronics device technology and software.
* Ability to convert technical program or system design specifications into application or system software (custom solution), or evaluating and utilizing previously developed application or system software (package solution) that is maintainable, well documented, and satisfies a business need.
* Ability to analyze business processes and system technologies in order to develop, incorporate, and enhance systems and processes to meet department/division requirements while staying informed of emerging technologies.
* Ability to perform assignments with accuracy and attention to detail; to implement decisions, recognizing precedents and practices.
* Ability to prioritize and balance multiple tasks with stringent deadlines.
* Ability to troubleshoot system/application related issues and determine appropriate and effective solutions.
* Ability to adhere to and understand project timelines, functional and technical specifications, requirements, documentation, test scripts, issues logs, database files, and tables.
* Ability to configure browser settings in support of web facing software applications.
* Ability to write database scripts, queries, and stored procedures. Ability to write program interfaces, data extracts, and custom reports.
* Ability to create, modify, implement, and/or execute unit and system test plans/scripts to test the performance of an application to determine changes in functionality. Ability to develop, explain, and implement new processes and to make changes as needed.
* Ability to work with both tabular and visual data in support of requested analysis and end-user outputs.
* Ability to train others in the operation of computers, accompanying software, and other equipment pertinent to electronic data processing and record keeping.
* Ability to translate technical terms and concepts in language that the non-technically oriented can understand.
* Ability to perform basic mathematical computations to include addition, subtraction, multiplication, and division.
* Ability to establish and maintain effective working relationships with City employees, DOT.Comm staff, contracted IT staff, and the public.
* Ability to understand written or oral instructions.
* Ability to adhere to safety policies, procedures, and guidelines.
* Ability to stand, walk, sit or type up to 50% to 75% of the time; and to reach, balance, bend, stoop, squat, or lift up to 25% of the time.
* Ability to use up to ten (10) pounds of force to move objects up to 25% of the time, and lesser amounts from 26% to 75% of the time.

Essential Functions: (Any one position may not perform all of the duties listed, nor do the listed examples include all of the duties that may be performed in positions allocated to this classification.)

Detailed responsibilities:
* Provides technical support for either in-house developed or Commercial-off-the-Shelf (COTS) software applications including isolating, diagnosing, and resolving software problems by performing root cause analysis, installing patches and upgrades, and designing, creating, and maintaining custom reports.
* Develops and executes test plans and documents test results for new software deployments and software modifications, including coordinating user acceptance testing. Develops user procedures, guidelines, and documentation; trains employees on new processes/functionality; trains new system users.
* Determines the feasibility of upgrading or converting legacy systems to more suitable computing platforms.
* Develops, designs, tests, and deploys custom interfaces for end users. Designs code and tests business intelligence and reporting solutions for end users. Writes, maintains, and supports a variety of reports or queries utilizing appropriate reporting tools; assists in development of standard reports for ongoing departmental needs; manages data integrity in systems by running queries and analyzing data.
* Interviews computer users and prospective users to gather and organize functional and business requirements for new software solutions and the extension of existing solutions.
* Compiles, develops, maintains, analyzes, and publishes various datasets, analyses, and reports to support business uses within City departments.
* Works as liaison with DOT.Comm personnel, IT service providers, and representatives from other City departments to interface data, exchange data, evaluate services, troubleshoot problems, and develop reports for end users and other customers.
* Searches offsite resources for information not located in resident systems.
* Maintains contact with software manufacturers and vendors; maintains knowledge of current technologies through research, periodicals, vendors, user groups, and other resources.
* Maintains regular job attendance in accordance with a schedule established for the position by the supervisor.
* Performs other related duties as assigned or as the situation dictates within the scope of this classification.

Special Qualifications: Other information:
Must be able to transport oneself or coordinate transportation to work sites throughout the City during the course of the work day.

Pay Range: $35.15 Hourly

Benefits: Not applicable to part-time/seasonal employment

Who Can Apply: Any person who meets the qualifications and other requirements described in this posting.

How to Apply: Completed City of Omaha employment applications must be submitted using the on-line application from the City website. It is the sole responsibility of the applicant to check and ensure that any and all required application materials and supplemental forms are received by the City of Omaha Human Resources Department. You may confirm receipt of any materials and forms by contacting the Human Resources Department. If the materials are not received in the Human Resources Department, they will not be considered. There will be no exceptions to this rule.

Examination Information: Not applicable to part-time/seasonal employment

Veteran Points: Not applicable to part-time/seasonal employment

Conditions of Employment: Candidates must provide proof of U.S. citizenship or proof of permanent residence or authorization to work. The City of Omaha reserves the right to conduct criminal history, driving record, reference and credit checks and a background investigation on applicants for employment. Successfully passing a criminal background review, reference check, and if applicable, a credit check, is required as a condition of employment. If applicable, the City will require that you successfully pass a review of the driver's license, driving abstract, a pre-employment drug test, a hearing test and a back screening examination as a condition of employment. Failure to provide the information requested in the application process in a truthful, accurate and complete manner may result in disqualification, revocation of conditional employment or termination.

Reasonable Accommodation: The City of Omaha does not discriminate on the basis of disability. If you need a disability-related accommodation during the job application or selection process, advise the Human Resources Department at least 48 hours prior to the need by emailing employment@cityofomaha.org.

For a complete job description please visit the City of Omaha's website at hr.cityofomaha.org/compensation

Contact Points:

City of Omaha Human Resources Department

1819 Farnam St, Suite 506

Omaha, NE 68183

Phone: (402) 444-5300

Fax: (402) 444-5314

Website: hr.cityofomaha.org

Email: employment@cityofomaha.org

The City of Omaha is an Equal Opportunity Employer.