New

District Manager (Northshore)

OnPath Federal Credit Union
life insurance, sick time, 401(k)
United States, Louisiana, Covington
122 East 32nd Avenue (Show on map)
Jul 21, 2025
At OnPath Credit Union, we share a passion for delivering exceptional service. Your primary role will involve building relationships with our members, offering personalized solutions and identifying opportunities to help them achieve financial success. If you thrive in an environment with team members who truly enjoy what they do and you are sales driven and motivated to succeed, then OnPath is the place for you! Voted eleven years in a row as one of the Top 40 Places to Work by the Times Picayune, we offer: Competitive Compensation Impressive Benefits Package including Medical, Dental, Life Insurance, and 401(K) Plan Paid Vacation, Wellness, Sick Time, and more! Interested? Become part of the OnPath team that believes exceptional service defines the core of who we are. We are looking for a District Manager for the Northshore Region to join our team! The salary range for this position is $82,173.08 to $102,716.35 based on skills and experience. SCOPE: As a dedicated member of the OnPath FCU team, this role performs a variety of tasks that in partnership with the surrounding departments, provides cost effective financial services for the benefit of our members who are our primary focus. Our core values are what make us E.P.I.I.C. We are Empathetic to the vast situations and needs of our members and to each other. We are Passionate about the financial growth and success of our members. We are Innovative in our ideas and goals to remain at the top of our class in financial services. Our Integrity is not an option. We require our employees to be honest and have strong moral principles. We are Committed to our promise to be the best financial advocates for our members and the communities we serve. POSITION SUMMARY: The District Manager is responsible for leading and managing a group of branch managers within a designated geographic district. This role ensures consistent operational excellence, superior member service, and strong financial performance across all branches. In addition to overseeing branch operations and performance, the District Manager is charged with driving business development initiatives to grow membership, deepen relationships, and expand the credit union's presence in the community. Major Duties and Responsibilities: Branch Oversight & Performance Conducts Directly supervise and support multiple branch managers, ensuring alignment with credit union standards and goals. Monitor and analyze branch performance metrics including growth, profitability, service quality, and compliance. Conduct regular branch visits to assess operations, provide coaching, and reinforce best practices. Ensure consistent implementation of policies, procedures, and service standards across all locations. Leadership & Team Development Hire, train, and develop branch managers to foster a high-performing, member-focused culture. Provide regular feedback, performance evaluations, and career development opportunities. Cultivate a culture of accountability, engagement, and continuous improvement. Business Development & Market Growth Develop and execute district-level business development plans to increase membership, loans, and deposits. Build relationships with community leaders, local businesses, and Select Employer Groups (SEGs) to promote the credit union's products and services. Represent the credit union at community events, business forums, and networking opportunities. Collaborate with Marketing and Business Development teams to implement local campaigns and outreach strategies. Strategic Collaboration & Reporting Work cross-functionally with internal departments (Lending, Marketing, Compliance, HR) to support district and branch success. Report regularly to senior leadership on district performance, challenges, opportunities, and market trends. Participate in strategic planning, budgeting, and forecasting for the district. Education & Experience: Bachelor's degree in business administration, finance, or related field; advanced degree a plus. 5-8 years of experience in financial services, including multi-branch or district-level management. Proven experience in business development and community engagement. Knowledge, Skills & Abilities: Strong knowledge of retail banking operations, lending, and regulatory compliance. Exceptional leadership, coaching, and interpersonal skills. Strategic thinker with a track record of driving growth and leading change. Ability to manage multiple priorities and travel within the district as needed. Excellent communication and public speaking skills. Other Conditions: Frequent travel between branch locations and community sites. Occasional evening and weekend hours to attend events or meetings. Valid driver's license and reliable transportation required. Interpersonal Skills A significant level of trust, credibility and diplomacy is required. In-depth dialogue, conversations and explanations with customers, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature. Communications may involve motivating, influencing, educating and/or advising others on matters of significance. Typically includes subject matter experts as well as first level to middle managers. Other Skills Strong decision-making skills, and high emotional intelligence is required. Proficiency in conflict resolution and effective delegation is essential. Exceptional time management and communication skills are vital, along with a commitment to fostering creativity, mentoring team members, and driving continuous improvement. Adaptability, customer focus, financial acumen, are also necessary for success in this role. ADA Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel, reach with hands and arms, view customer information, and talk or hear. The employee is frequently required to stand and walk. The employee must regularly lift and/or move up to 5 pounds and frequently lift and/or move up to 25 pounds. Working Conditions: Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise. Mental Requirements Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to complete basic mathematical calculations, spell accurately, and understand computer basics. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters. Disclaimers Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management. The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. OnPath FCU is an EOE/M/F/Disability/Veteran